CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,396 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

1743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish, the process was flawless. Great communication between myself and the design staff. This ring is for our 40th anniversary and I had some specific requests. They listened and were able to craft a design that is everything I didn't even know I wanted. Not knowing how long this process would take, I started about 6 months out from our anniversary. 2 months later it is done and it is beautiful. Now I just have to keep it hidden for four more months. Thanks to everyone in sales , design, and production at CustomMade.com for making this beautiful ring, and making my life a little easier.”

Helpful Report

Posted 4 years ago

“My custom design turned out better than I imagined!”

Helpful Report

Posted 4 years ago

“They did an excellent job designing a ring around what I asked for. Wonderful experience!”

Helpful Report

Posted 4 years ago

“Fantastic experience from the planning all the way to having the ring on my finger. If you are looking for a custom ring done right CustomMade has you covered.”

Helpful Report

Posted 4 years ago

“The whole design process was fantastic. I'm very happy with the experience and the final product!”

Helpful Report

Posted 4 years ago

“I had an idea for my BFF's 50th birthday that seemed an impossibility: custom cufflinks in his complex personal heraldry. But CustomMade took the impossible and made it into an exquisite heirloom piece of art. He'll be gobsmacked, and I am already delighted. The team is wonderful about keeping clients in the loop and informing on every stage of the process. I would (will, and have) recommend CustomMade repeatedly and devotedly to anyone looking for this kind of work. Thanks so much CM!”

Helpful Report

Posted 4 years ago

“The experience working with the staff of CustomMade was wonderful. The team focused on delivering exactly what I wanted and worked with me to answer any questions I had. The final product was beyond perfect!”

Helpful Report

Posted 4 years ago

“I wanted a necklace to commemorate where we scattered my daughter's ashes. I hesitated for months. I had no idea where to get this done. I searched online and found some solutions that just were not right. I had a vision of what I wanted. Then, I found CustomMade. At first, I thought this company was too good to be true. I read and reread the information about the process. I finally decided to take a chance. I was thrilled with the process, the communication and the final result. I highly recommend CustomMade!”

Helpful Report

Posted 4 years ago

“Everyone was great, and helpful every step”

Helpful Report

Posted 4 years ago

“My engagement ring is everything I dreamed of and more. Custom made worked with my fiance Jeremy to make his vision a reality and created the perfect unique ring that suited us perfectly. He wanted a nature theme that incorporated our birth stones and custom made was awesome with all the tiny details. It is sturdy, well made, and fits perfectly. I can't wait to wear the matching band, which is also beautiful and enhances the engagement ring perfectly. Very happy with custom made!”

Helpful Report

Posted 4 years ago

“This was the best experience I have ever had the pleasure to apart of with a beautiful outcome.”

Helpful Report

Posted 4 years ago

“From start to finish the experience was nothing short of flawless. Was I a little apprehensive of using an online jewelry company but after reading the reviews my doubts were quickly gone. Communication is key in any business, and everyone I dealt with through the various stages of the design and build was on top of things. The ring turned out incredible, I met my Fiancee working on a medical helicopter so I wanted to make this ring one of a kind so the design team and I worked together and we were able to incorporate a helicopter in the ring. I have attached pictures. It is so subtle, yet perfect. The pictures show the design, but the ring is so perfect the pictures do not do it justice. The zoom level of the pictures shows the reflection of light, I first thought that it was blemished but trust me it is not. You will not be disappointed. I cannot recommend CustomMade enough. Simply put, Perfection!!”

CustomMade Jewelers 5 star review on 19th December 2021

Helpful Report

Posted 4 years ago

“The team was absolutely fantastic. Very helpful and responsive to all the requests I had. The ring turned out great, I couldn't be happier with the result!”

Helpful Report

Posted 4 years ago

“CustomMade staff were caring, interested, and so helpful to get my ring done just how I envisioned it. The quality and detail was fantastic.”

Helpful Report

Posted 4 years ago

“CustomMade got my ring just right. I couldn't ask for greater service and detail on the ring for my dream girl”

Helpful Report

Posted 4 years ago

“My 17 y/o daughter underwent a new scoliosis surgery in 2020. For her “spineversary” I wanted something unique and memorable. Just like the experience was for the two of us. We spent a month in New York in the middle of Covid, getting a surgery that only 3 doctors in the country performed. All so her back could still bend and move like normal. This experience deserved more than balloons and a cake. I had this idea to have her spine made into a pendant for her. The team at custom made took the X-rays and sent me several options. And each time, I made a different choice or backed up and went another direction it wasn’t an issue. They are patient, kind, communicative. My project felt like it was just as important to them as it was to me. And when I finally said it was perfect. They sent it right on thru and I had the pendants in 2 short weeks. The detail work is amazing. We have people ask us, “is that a spine?” That shows just how amazing. I would easily use custom made again.”

CustomMade Jewelers 5 star review on 18th December 2021

Helpful Report

Posted 4 years ago

“From the point of inception of my project to the final project completion, Custom Made were extremely professional and highly responsive to me and my perspectives. I shall always treasure working with them as they helped bring my project to fruition.”

Helpful Report

Posted 4 years ago

“Great service 10/10”

Helpful Report

Posted 4 years ago

“Rings came out great, service was awesome”

Helpful Report

Posted 4 years ago

“I had previously commissioned a custom engraved pendant from another jeweler. The results were unacceptable. Then I found CustomMade... It is insufficient to say they exceeded every expectation. They produced the piece I had envisioned when no one else seemed able to even understand. My daughter now has a "new" family heirloom. Thank you Custom Made!”

Helpful Report

Posted 4 years ago

CustomMade Jewelers is rated 5.0 based on 4,396 reviews