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Cutter and Squidge Reviews

4.6 Rating 18,105 Reviews

89 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 18,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

Cutter and Squidge 5 star review on 15th June 2025

Cutter and Squidge 5 star review on 10th June 2025

Cutter and Squidge 5 star review on 1st June 2025

Cutter and Squidge 5 star review on 29th May 2025

Michael Fairman

Cutter and Squidge 5 star review on 29th May 2025

Michael Fairman

Cutter and Squidge 5 star review on 25th May 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sponge cake and butter blocks tasted terrible. Too sweet and un-eatable”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“The cake arrived with half the icing missing from the top of the cake. Very disappointed when I opened it for my other half’s birthday”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Disgusting cake was rock hard and stale very disappointed”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“The cupcakes arrived after the time window they said they would arrive, and when we opened them, they were all squished and melted :(”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Please see below”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“My parcel arrived with broken bottles and I was only offered a replacement bottle and expected to fish around in broken glass, eventually agreed to a replacement box which was not delivered on time and then my emails were ignored when asked for a refund! Food was fab when we actually got it but the service is terrible as per everyone else’s review! What a shame!”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“The cake wasnt fresh and they refused to write a message ontop of my cake even though it was my wedding. How pathetic. will never book with cowboys again.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Not very tasty, disappointing conferring not cheap”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Presentation was was nice, disappointed that I ordered veg afternoon tea, and received pork sausage rolls. Due to my faith I don’t eat pork.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“To be honest I expected better! I received a message to say that my vegan brownies had been delivered, not to the exact address but to the main entrance, which was ok. But a week or so later when checking my emails, I found an email stating it had not been delivered as address couldn't be found! However if I wanted to get in touch and pay delivery charge again within a certain time, it would be redelivered. Obviously I'd had a message saying that my goodies had reached their destination and by the time I saw email stating they hadn't, it was too late”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Unfortunately the Jubilee Wheat free and Vegan Hamper did not offer the usual high quality we would expect from Cutter & Squidge. The scones were solid, heavy and had an extremely gritty after taste. The clotted cream, not very creamy and had no usual flavour. Sadly the cake and brownies no better. A real shame that those with dietary constraints can’t enjoy the same standard as everyone else. Overall a disappointment and would not recommend this hamper at all.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I didn't receive parcel . It was receive by someone else . Although i mentioned name but delivery boy did not checked weather it was me or not.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I did not enjoy the sample box. The Chocolate flavors were sickly, the Lemon was not natural. The Carrot was Devine but it crumbled”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Not a lot to eat for £30! Only sweet food, no sandwich...”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“No flavour disappointed for the price”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Everyone i spoke to were courteous.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Very disappointed with the quality of the product for the price.Will not be purchasing again.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I ordered the jubilee hamper to be delivered one week later (still before the jubilee but ordered in plenty of time). It was a treat for my family as we were all going to be off work together. I had confirmation it was ordered and even a shipping notification on the "Shop" app. It did not arrive. I rang to find out what happened. The first person I talked to said they would chase it and get back to me. He did not. I rang again and this time the woman called me back in 10 mins to say they could ship out another, but it would have been after the jubilee and we would all be back at work. To her credit she did refund me, the only good thing that this company has done. Not impressed and will never use them again.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I was very disappointed when the cake arrived. It was nothing like the picture. The top of the cake was stuck to the box. It was for a 30th birthday surprise on the day it arrived. I had to go and buy some vegan icing, butter and fruit to try and make it look anything decent Unfortunately I would not recommend this company”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“The cake was too sweet unfortunately for our taste.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

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Cutter and Squidge is rated 4.6 based on 18,105 reviews