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Cutter and Squidge Reviews

4.6 Rating 18,105 Reviews

89 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 18,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

Cutter and Squidge 5 star review on 15th June 2025

Cutter and Squidge 5 star review on 10th June 2025

Cutter and Squidge 5 star review on 1st June 2025

Cutter and Squidge 5 star review on 29th May 2025

Michael Fairman

Cutter and Squidge 5 star review on 29th May 2025

Michael Fairman

Cutter and Squidge 5 star review on 25th May 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely company, all packaged up well and nice idea for afternoon out”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I had been warned that the cake would be small but when I saw just how small I was shocked. I confess it tasted fantastic but it was really tiny. Far too small for what it cost. Aside from that the courier that delivered it was appallingly unprofessional. They left the cake on our doorstep with no notification, our house is on a fairly busy road. I made a small complaint to them directly and received a very passive aggressive message in response. I would advise finding a better courier service. Of course you seem to be doing fine without my opinions so feel free to ignore my grumbling and carry on as you were. The cake did taste fantastic though.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Highly overpriced for what it is unfortunately. £6 for delivery is just excessive. You’re paying half price for delivery then the product.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Delivered on time as promised, however the cake was Very dry. In addition, not only was the cake delivered in a box that wasn't sealed and had openings exposing it to the air, but the box lid was loose and the delivery driver removed the lid to show me the cake. In my opinion unhygenic practices. Such a shame for a cake that showed pitential.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Icing was stuck to the lid, wasn't delivered until late in the afternoon and didn't taste very nice”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Our gluten-free summer berry cake tasted as delicious as ever, however, sadly, the cardboard cover had descended onto the icing (presumably being tipped upside down and/or shaken en route) which made the presentation at the birthday party rather disappointing! Trying to rate the cake therefore is difficult and varies between 5 for the taste and 1 for presentation.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I have eaten many of the cakes that is available London only however this one did not taste as good as the others. It was very sweet and rich.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Wayy too much sugar.. Not enough cake taste”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Very underwhelming. The scones were crumbly, the clotted cream was a horrible texture, the lemon drizzle was just pure icing, only thing that was nice was the brownie. Really disappointing for what it was. Shame- expected better from such a company.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Delivery was so long after the order left the warehouse the cream was off and the scones were stale. I think we should also have the option to pay for an upgrade, e.g - vegan box.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I expected more from these brownies. It more cakey than gooey and felt the chocolate flavour wasn’t really there.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“I ordered it the day before we were going to eat it (as suggested) to ensure it arrived in time. The food was dry and sadly not worth what I paid... That's even after heating up the scones as per the instructions.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Rather disappointing. Definitely heat up the scones but very dense and not great. Cake was ok.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Nice cakes. Delivery service terrible. Customer service didn’t call “straight back”. Had to call back myself after two hours.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Due to the way your company changed the way they charge for delivery where I was originally in for a early afternoon delivery it was then put out to possibly end of the day with and from having an eta of around 12-2 I was then advised that nothing further could be done. I had to cancel my delivery and my wife didn’t get a birthday cake due to this. Overall I was very disappointed”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Ordered the family hamper for my mother, unfortunately no Victoria sandwich arrived as described, instead a chocolate cake that wasn’t eaten. What a waste of money”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Not much flavour, sponge didn’t seem fresh. Disappointed actually as I thought it would be a treat as more expensive than other cake delivery places.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“The cake arrived on time and looked lovely. However the taste was disappointing, in fact it did not taste of anything. It was not really a nice treat to have for a celebration. The pictures looked great but no one was able to eat more than a polite spoonful. It’s a shame. I got it for my husband’s birthday and it was a disappointment. The layers were tasteless. Both the creamy part and the soft. The outer creamy layer was very beautiful but utterly tasteless. Not even sweet. It was like eating a piece of butter.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“Product was tiny and very poor, long life quality (stale and dense) when we revived it (next day delivery). Very sad as the idea was good. Product was just really poor. I won’t be buying again”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

“The cake was too dense, not as it was explained on website. Rather disappointed.”

Helpful Report

Posted 3 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 3 years ago

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Cutter and Squidge is rated 4.6 based on 18,105 reviews