DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.48

4.5 Rating 635 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So very pleased with my mirror it looks beautiful in my new remodeled bathroom.. it took a while to be delivered during the pandemic but customer service was excellent in keeping me informed and also added a discount.. I highly recommend this company .. great 5 yr warranty..it was packed perfect no damage at all”

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Posted 3 years ago

“The customer service was good but the mirror does not live up to our expectations at all. We called snd asked about the difference in the mirror lights and were told the one we ordered the lights came through the front and would put off plenty of light. I’ve truly never been so disappointed in such an expensive product. We had to add more lighting in the bathroom just to get enough light.”

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Posted 3 years ago

“Arrived packed well”

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Posted 4 years ago

“Fantastic product and packaging. Top notch!”

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Posted 4 years ago

“The fixtures I ordered were perfect I like the quality too.”

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Posted 4 years ago

“Very poor packaging for shipping.”

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Posted 4 years ago

“Ordered standard BBQ light. Wanted to return and after 4 attempts to contact customer service received and email the item was a custom order and could not be returned or exchanged.”

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Posted 4 years ago

“Love the mirror. Service was great, I was guided thru the different.styles and ended up with the coral. Perfect! Bought it as a sample,I’m waiting for prices on 6 more.”

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Posted 4 years ago

“Items arrived in boxes and will protect it so that’s good. What I didn’t like about your company is that I never got an update about when the items will arrive there’s no communication with customers and I have to send many emails asking when they will arrive so that’s the bad part”

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Posted 4 years ago

“I did not get an itemized list of charges.”

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Posted 4 years ago

“The box arrived damaged but the mirror was packed so well it was perfect. I haven’t set it up yet but it will look amazing once it’s up.”

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Posted 4 years ago

“Love the look. Will purchase again.”

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Posted 4 years ago

“I ordered a beautiful lamp from DLaguna. They carry a great selection of lighting. Unfortunately there have been shipping issues from their side and the lamp was delivered to the wrong place. I am waiting for DLaguna to remedy this situation.”

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Posted 4 years ago

“Everything has been as it should be. If you would like a picture of the installation, let me know. Thanks. Mike.”

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Posted 4 years ago

Hi Micheal Thanks very much for your review! If you can, please send us the picture Best, DLaguna MKT Team

Posted 4 years ago

“Happy with the purchase.”

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Posted 4 years ago

“These are well made and supply ample lighting for my BBQ. Thanks, great product!”

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Posted 4 years ago

“Love my new backlit mirror!! DLaguna was wonderful to work with!”

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Posted 4 years ago

“I love my lighted mirror. The night light is a little too light for me. When the contractors installed the mirror we couldn't figure out how to set the clock. We figured it out. People who have seen the mirror have fallen in love with it.”

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Posted 4 years ago

“Great product and great price.”

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Posted 4 years ago

“Every mirror we ordered came broken. After the 3 rd mirror we finally got one not broken. Need a better packing material or wooden crate. Other than this we are very happy. Sales lady Sara at IB Mirrors was so helpful. Thanks,”

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Posted 4 years ago

DLaguna is rated 4.5 based on 635 reviews