Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,836 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed that it's not obvious that sale items are not free returns. Ordered a £100 pair of uggs which cost £10 to return. Would not have ordered had it been brought to my attention! Most companies offer free returns regardless so did not think I needed to trawl through the T's&cs. An alert would have been good, not hard to write into the website.”

Helpful Report

Posted 11 years ago

“Although I liked the design of the shoes, I thought they were of quite low quality and not good value for money. The sizing on the 2 pairs was very different from one another. I felt that I would be able to get better quality shoes for the same price elsewhere.”

Helpful Report

Posted 11 years ago

“The ugg adirondack boots I ordered online said they were in stock. Waited two days, then received an email ( not even with the right name on!) to tell me that they were in fact out of stock. Why have items for sale when they are out of stock? I was going to order a different boot but the first experience put me off so I didn't bother.”

Helpful Report

Posted 11 years ago

“Great service for the pair of boots i eventually bought. Would have liked to by a different mire expensive pair, but due to the returns policy of 9 days, and No free rerurns postage. Boot are a heavy item and so if they dont fit, you like them. You will need to pay £10/15 to return. Also the boots have this new boot smell that you can seem to shift for days.”

Helpful Report

Posted 11 years ago

“The staff were very helpful and friendly BUT the first order was cancelled without speaking to me first.They cancelled as they felt the delivery address was unsafe but didn't give me a chance to give a different address. (The delivery address was a safe locker where parcels are signed for and kept until you pick them up with your ID so is very safe) The second order (placed on 11th Feb) was supposed to arrive on 12th Feb (Next day delivery) but didn't. I was told I would get a phone call or e-mail to alert me to the forthcoming delivery before it took place but nothing was sent. The courier City Link attempted to deliver on 13th Feb (a day late) and left a card which told me to reschedule the delivery before 23:00 that day. I called the tel no at 22:12 and rescheduled for Monday 17th Feb but they ignored that and tried to deliver today (14th Feb). I will now have to either chase around a depot to get my parcel or chase up a refund so....I'm not impressed so not likely to buy from them again as its too much hassle.”

Helpful Report

Posted 11 years ago

Daniel Footwear is rated 4.5 based on 5,836 reviews