Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,246 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,246 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

Visit Website

Write Your review

Tell us how Decor Steals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decor Steals 5 star review on 27th April 2024

5074

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These were not attractive at all. Actually, my adult children thought they looked more like trees than ferns. I would have returned if the cost would not have been so high.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we really do appreciate your feedback! We truly pour our hearts and our souls into every single item we sell. We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“Bought this on one of the earlier offerings, maybe 2 years ago. Not what I expected. Hoping to be able to pin the places we had traveled. More of a ‘decor’ piece. ☹️”

Helpful Report

Posted 2 years ago

Hi, Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“Disappointed - it didn’t seem as nice in person. I kept it anyway. We hung it on the wall but it doesn’t lie flat and gaps at the hinge. : (”

Helpful Report

Posted 2 years ago

Hi Jennifer, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“Ordered & never received. Finally emailed them, & they got back to me saying it had been damaged or lost & they didn’t have any more. This was after the purchase had been charged to my credit card for a month. Waiting for a credit refund. First time ordering & won’t be back.”

Helpful Report

Posted 2 years ago

Hi Linda, We are sorry to hear this! Thank you, we really do appreciate your feedback! Please note that you get charged right when you place the order, not when the item is shipped. https://www.decorsteals.com/shopping-and-shipping/faq-shipping.html We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I don’t like my purchase at all, none of the screw holes line up and it’s extremely wobbly, especially for the amount of money that I paid, every time I tried to email them it wouldn’t work, just got discussed but I would never recommend this site to anyone-totally unsatisfied, I would appreciate if you could help me”

Helpful Report

Posted 2 years ago

Hi Antionette, We're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“I still have not received my order.”

Helpful Report

Posted 2 years ago

Hi Amanda, We are sorry to hear this! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“I ordered his item Jan 10, was billed Jan 10 STILL HAVE NOT RECEIVED!!!!!!!!”

Helpful Report

Posted 2 years ago

Hi Bernadine, We are sorry to hear you have not received your item yet. We do see it was delivered now. If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“I still have not received my purchase”

Helpful Report

Posted 2 years ago

Hi Nina, We are sorry to hear that. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“I have purchased many items and severs have arrived broken or in need of repair. They can never replace them. They do refund half of your money. I wish they would hold a few of the items to replace broken ones.”

Helpful Report

Posted 2 years ago

Hi Nancy, We do apologize that we did not have a replacement available for your item that was damaged. We try our very hardest to have enough for everyone but sometimes things sell out faster than we anticipate! We are sorry for your experience and always give options. We hope to see you back in the future!

Posted 2 years ago

“Haven't received any of my orders yet. Is there a problem?”

Helpful Report

Posted 2 years ago

Hi Linda, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. We do see it is in transit due to arrive tomorrow. Enjoy your day!

Posted 2 years ago

“I love my items they are cute and vey good quality. I will be buying more for sure.”

Helpful Report

Posted 2 years ago

Hi Nancy! We LOVE to hear this! Thanks for your feedback! Enjoy your day, and thank you for choosing us!

Posted 2 years ago

“I never received this item, it was held at the post office for $8.80 postage due.”

Helpful Report

Posted 2 years ago

Hi Joy! We are sorry to hear this, it could be a fee from your local Post Office for the package being held. We can recommend contacting your local Post office and perhaps it can be disputed. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“Ordered the large antique gold mirror and it arrived shattered. The packaging was not sufficient for a fragile item like a mirror. There was nothing protecting the front/back of the mirror but thin bubble wrap. Contacted customer service and they blame the carrier. I was quickly sent a refund and no other solution or help. Frankly, it was just sorry about your luck and join the waiting list if you’d like to purchase again in the future.”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! We try our very hardest to have enough for everyone but sometimes things sell out faster than we anticipate! If you need further assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I emailed you that mine screw is crooked on mine and can’t Assembled . Never heard back . Got this for my daughter in law would appreciate a new part or a replacement.”

Helpful Report

Posted 2 years ago

Hi Sandra, We apologize for any confusion. We replied to your inquiry 8 days ago but never heard back from you. It is possible our emails are landing in your Spam folder. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. Our customer happiness team has resent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“I bought two of these sconces before they had timer. Timer was a great idea. However, my one sconce has never worked properly. Something is wrong in the inside such as maybe a loose wire. Turns on but does not stay on. If I press hard against the switch it will go back on but then turns off. Too bad because they could be very nice.”

Helpful Report

Posted 2 years ago

Hi Eileen, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo/video so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“I placed a order on 12/29 I received a shipping email saying it had been shipped no further updates with tracking number provided, I sent them a email and today was told my purchase is sitting on their warehouse floor. I have been charged for this and now no idea when or if I will receive it This is not the first time Ive had issues with decor steals but keep trying but this is the first time I’ve left a review Really really not happy”

Helpful Report

Posted 2 years ago

Hi Monica, We are so sorry to hear you have not received your item. Unfortunately, your item appears to have been lost in transit. We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“definitely not the quality that I expect for the price”

Helpful Report

Posted 2 years ago

Hi, Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team, it’s important to us to improve wherever we can! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I love decor steals, however, this toilet paper roll looks very cheap because the word “bath” is blurred and un-vintage looking”

Helpful Report

Posted 2 years ago

Hi Angie, Sorry to hear you aren't thrilled with your purchase! If you believe the Distressed Vintage Bath Tissue Stand is not consistent with the product description, please contact yourbestfriends@decorsteals.com with a photo, we will be happy to help! ♥

Posted 2 years ago

“Hard to review something that I never received! I am currently proceeding with disputing the charges for the decor steal box. This box was suppose to be a birthday present for an early December birthday and I still have not received it. When tracking on Fed Ex it has been going around the USA since December 13th and yet to make it to my home for delivery. Very disappointed!”

Helpful Report

Posted 2 years ago

Hi Crystal, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. It seems we have the wrong address for you, Please be sure to proofread and correct all orders prior to "Checkout". Enjoy your day!

Posted 2 years ago

“I had placed my order for the Winter Steal It Box 10/24/2021 and did not receive it until 12/24/2022 Christmas Eve at 3:35 pm, I couldn't use any decors for Christmas as I hoped to do. Sent the box back for a refund. Very disappointed in the timely manner of receiving my products.”

Helpful Report

Posted 2 years ago

Hi Brenda, We are terribly sorry to hear this. This is not how we planned, nor expected our Winter Steal it Box shipments to go. Our Team has worked very hard to account for shipping delays, we just never anticipated them being that delayed. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

Decor Steals is rated 4.5 based on 10,246 reviews