D.Franklin Reviews

Name: D.Franklin
Rating: 1.83

1.8 Rating 358 Reviews

20 %

of reviewers recommend D.Franklin

Company Reviews

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Metrics

1.8

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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D.Franklin 1 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and customer service! I ordered from their website and I totally recommend it.”

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Posted 6 years ago

“Compré en esta tienda con promoción de 2x1. Pedí dos pares de zapatos (modelo Gumme) y todo bien. Uno de ellos me venía un poco grande, y me lo cambiaron sin problema. Cumplen con los plazos, y la atención al cliente está bien. Repetiré”

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Posted 6 years ago

“He comprado tanto calzado como ropa y gafas, y estoy encantada con los productos. Sin duda repetiré.”

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Posted 6 years ago

“Great brand and great service. I bought sunglasses, and a watch.”

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Posted 6 years ago

“Buena oferta buen servicio gafas muy interesantes”

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Posted 6 years ago

“Productos con muy buena relación calidad precio. Seguiré comprando de esta marca.”

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Posted 6 years ago

“Encantada con mis gafas de D.Franklin, tienen muchos modelos a elegir, a un precio competitivo y me han llegado sin ningún problema. Repetiré.”

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Posted 6 years ago

“He comprado dos veces y todo genial! La calidad de los productos es muy buena. Las gafas una pasada y el envío correcto, en 3 días en casa. El equipo de atención al cliente muy amable y profesional. Volveré a comprar sin duda.”

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Posted 6 years ago

“Always I have good experience with all products.I love them”

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Posted 6 years ago

“I have bought 3 times in D.Franklin store, and everything was ok. The price is very good for the quality it offers. I have always a pair of sunglasses in my car. I will buy a new one for this summer”

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Posted 6 years ago

“La relación calidad/precio es genial. He comprado ya varios modelos y siguen como el primer día. Además no tuve ningún problema cuando tuve dudas sobre el estado de uno de mis pedidos, me atendieron muy bien y resolvieron todas mis dudas con muchísima amabilidad!”

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Posted 6 years ago

“Tengo unas zapatillas, una sudadera y unas gafas de D.Franklin y todo perfecto. Las zapatillas perfectas después de un año, la sudadera super calentita y las gafas geniales. Recomendado 100%”

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Posted 6 years ago

“Fasionable glasses. Acceptable Quality-price.”

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Posted 6 years ago

“Simple perfect!”

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Posted 6 years ago

“They have an incredible shipping service”

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Posted 6 years ago

“Good service! I ordered two glasses with 2x1 promotion and they arrived in 4 days with a good packaging. The models fit great! I Will buy again for sure.”

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Posted 6 years ago

“Hice varios pedidos aprovechando el último 2x1 y tardó poquísimo en llegar, además los productos eran tal cual me los imaginaba por las fotos y creo que la calidad-precio es de lo mejor. Sin duda repetiré.”

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Posted 6 years ago

“The quality of the products is excellent.”

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Posted 6 years ago

“Terrible and cheap product. Wonky glasses, badly made. I emailed for a refund and sent photos of the problem,as requested. They told me they don't ever give money back, I have to pay for shipping the items back and then they investigate and replace the glasses. I spent £11 (tracked) sending the items back to get a refund so I'm out £46 for two pairs of glasses that I could have bought at the local market.”

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Posted 6 years ago

“very very very bad quality, sunglasses for 25€ that are worth 2€. the logo isnt made of metal”

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Posted 6 years ago

D.Franklin is rated 1.8 based on 358 reviews