Displays2go Reviews

Name: Displays2go
Address: 81 Commerce Drive, , Fall River, Fall River
Rating: 4.45

4.5 Rating 5,878 Reviews

85 %

of reviewers recommend Displays2go

Company Reviews

Metrics

Info

4.5

Based on 5,878 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Displays2go:

Displays2go is an online supplier specializing in general business, retail, and trade show displays. We have thousands of products in-stock and ready to ship, including literature racks, sign stands, banner displays, TV mounts, and more.

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Location:

81 Commerce Drive, , Fall River
Fall River
02720

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Displays2go 4 star review on 22nd April 2024

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Out of 5 display cases I had ordered 2 of them door hinge were broken.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience with your display cases, Ankit. We understand your frustration as this is not the experience we strive for. We will be sure to share this feedback with our product team for improvement. We would like to make this right. Our customer care team will be reaching out to you as soon as our offices reopen on Monday. Thank you for bringing this to our attention.

Posted 3 years ago

“The display box came torn apart it wasn’t at all what I asked for”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience with your display. Our customer care team will reach out to make this right as soon as our offices reopen on Monday. Thank you for sharing this feedback with us.

Posted 3 years ago

“We are still waiting to receive this item. We were told that it shipped over two weeks ago but it still isn’t here.”

Helpful Report

Posted 3 years ago

We are sorry to hear that you are having this experience and understand your frustration. Our customer care team will reach out to assist you with this issue.

Posted 3 years ago

“Usually, the products we get are good quality. This wooden box, however, came apart in shipping. Screws were at the bottom of the box, and not even the proper size. Our Maintenance person basically had to get his own screws and fix it properly. I did not take a picture. The box itself is fine. It's the cheap hardware to connect the lid to the base.”

Helpful Report

Posted 3 years ago

We are sorry to hear that you had this experience with your order, Melissa. We will be sure to share this feedback with our product team. it's valuable feedback like this that allows us to make improvements and for that, we thank you. Our customer care team will reach out to try to turn this experience around.

Posted 3 years ago

“The product was great. But it took me over 20 days to receive. The first shipment was missing a part that prevented me from using the product at all. I called, customer service was extremely short with me and rude. They promised I would receive the missing part in 3 days. It took 7 days for them to re-ship multiple parts I did not request including the single missing part from the original order.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience, Dave. We understand your frustration as this is not the shopping experience we strive for. We will be sure to share this experience with our team. It's valuable feedback like this that allows us to make improvements and for that, we thank you.

Posted 3 years ago

“Because of the pandemic we have a shorter office hours. We missed the delivery and still haven't received the item ordered on February 27, 2021. This review is submitted on March 19, 2021.”

Helpful Report

Posted 3 years ago

Sophine, we are so sorry to hear this and will work to make this right. One of our customer care specialists will be following up with you directly. Thank you for bringing this to our attention and we appreciate your patience.

Posted 3 years ago

“The set up was so cute and exactly what I was looking for. But two of the baskets were broken.”

Helpful Report

Posted 3 years ago

Mikal, we are so sorry to hear that part of your order arrived damaged. We would never expect you to settle for a damaged product and will have one of our customer care specialists reach out to make this right. Thank you for bringing this to our attention.

Posted 3 years ago

“I wrote a review already. I found a source for wooden Easels locally! Thanks for your service on my order. Barry Boone”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Larry. Thank you for leaving us a review.

Posted 3 years ago

“The signs we ordered were not as depicted on the website. We have ordered them in the past with no issue.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience, Benjamin. Our customer care team will reach out to assist you, shortly. Thank you for bringing this to our attention.

Posted 3 years ago

“I ordered two plexi boxes. Beautiful product but one arrived damaged. I called, spoke to your associate, Joe, who told me a replacement would be shipped out right away. I also sent an email with photos of the damage (at his request). I heard nothing for a week. I reached out again and he asked for my order number, which I sent. I have heard nothing so far. If you don't want to replace, just reimburse. Order number WEB10211775”

Displays2go 2 star review on 4th March 2021

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience, Annie. We understand your frustration as this is not the experience we strive for. Our customer care team will reach out to make this right.

Posted 3 years ago

“Hi there I am trying to get in touch with someone regarding my order. Apparently the FedEx driver could not find my address. I just received an email that they were unable to deliver. I really do need this product and I am wondering why they were not able to find my home. I receive packages everyday. Is there a customer service number to call?”

Helpful Report

Posted 3 years ago

We're sad to hear that you've had such a tough experience with the shipping of your item, Mary. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to assist you.

Posted 3 years ago

“Too bulky.”

Helpful Report

Posted 3 years ago

We are sorry to hear that your order was not what you expected, Luvenia. We can certainly help you with an easy return or help find another solution that works for you. Our customer care team will reach out to assist you.

Posted 3 years ago

“Long delays with shipping for the wall mounted display cabinet. Paid over $200 for shipping and it’s been 3 weeks without a delivery.”

Helpful Report

Posted 3 years ago

We are very sorry that you are having this experiencing. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to you, shortly. Thank you for bringing this to our attention.

Posted 3 years ago

“The 5x3 long dry erase board bends in the middle when you write on it. The company offered me 15% off my purchased when I informed them of this. While that was nice, it still doesnt fix the issue. I ended up mounting a piece of 1x4 behind it to stop it from bending.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience, Chris. We will be sure to share this feedback with our team. It's valuable feedback like this that allows us to make improvements to our products and process and for that, we thank you.

Posted 3 years ago

“well I haven't received my fixture that i have been waiting for. I received the other items but not not the shelves or the large slat wall fixture. I have called twice said it is in transit but i have not received an email or anything for that matter! Please call me for undate that would be helpful. Noyo Harbor Inn. Carol at 707-961-8000.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you are having this experience, Scott. Our customer care team will reach out to provide you an update on your order as soon as our offices reopen on Monday. We appreciate your patience throughout this process.

Posted 3 years ago

“The item arrived with just enough hardware to put it together. Unfortunately one of the threaded screws was not threaded. I managed to put it together without it.”

Helpful Report

Posted 3 years ago

We are sorry to hear that you had this experience with your hardware. We will be sure to share this with our product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you.

Posted 3 years ago

“I ordered a set of three white pedestal stands and one of the stands had no screws. I couldn’t put it together. I tried to email someone and have not heard back.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you are having this experience, Val. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to make this right.

Posted 3 years ago

“No installation instructions came with my item”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you did not receive an instruction manual with your order, Carol. Our customer care team will send you an email with the instructions. Thank you for bringing this to our attention.

Posted 3 years ago

“The order process and delivery were very good. However the product itself is disappointing. The top & bottom channels that were to hold the plastic would come off when I attempted to hang it and the plastic guard itself is not easy to see through. People appear as if they are "under water."”

Helpful Report

Posted 3 years ago

We are sad to hear that you had this experience, Edie. We would like the opportunity to work to turn this around for you. Our customer care team will reach out to make this right as soon as our offices reopen on Monday. Thank you for sharing this feedback with us.

Posted 3 years ago

“I had a problem and could not get ahold of anybody”

Helpful Report

Posted 3 years ago

We are so sorry to hear that you had this experience, Jo. We would like the opportunity to turn this experience around. Our customer care team will reach out as soon as our offices reopen on Monday to make this right. We appreciate your patience throughout this process.

Posted 3 years ago

Displays2go is rated 4.5 based on 5,878 reviews