Login
Start Free Trial Are you a business?? Click Here

DoorDash Reviews

1.3 Rating 23,780 Reviews
7 %
of reviewers recommend DoorDash
1.3
Based on 23,780 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read DoorDash Reviews
Visit Website

Email:

faisal@doordash.com

Write Your review

DoorDash 1 star review on 30th May 2025
Christabelle
DoorDash 1 star review on 28th May 2025
Michael
DoorDash 1 star review on 22nd May 2025
Me
DoorDash 1 star review on 21st May 2025
Rae
DoorDash 1 star review on 19th May 2025
Lauren Sweeney
DoorDash 1 star review on 17th May 2025
Karen
DoorDash 1 star review on 13th May 2025
B
2284
Anonymous
Anonymous  // 01/01/2019
Delivered food I otherwise would have had to pick up myself.
Helpful Report
(Chicago) - Posted 8 years ago
It was faster than advertised by 20-30 minutes. Downside was the difficulty getting set up. Software not exactly intuitive but we got there and will use again. Convenience is great.
Helpful Report
(San Diego) - Posted 8 years ago
Food was cold
Helpful Report
(Denver/Boulder) - Posted 8 years ago
Food was quick but I had asked for no tomatoes and no onions on my sandwich and I got them both.... checking to make sure an order is accurate is a big deal to me. I will use DoorDash again, I just hope my order is correct the next time!
Helpful Report
(Las Vegas) - Posted 8 years ago
DoorDash's $1.99 delivery fee's are the BEST! My only request is the app is updated so we know where the driver is. This can help when needing to open a gate for a gated community.
Helpful Report
Posted 8 years ago
I think the fees are reasonable and I liked getting food delivered to my house.
Helpful Report
Posted 8 years ago
Very good, but thought alittle expensive
Helpful Report
Posted 8 years ago
It was koo kinda took long but it made it thanks again
Helpful Report
Posted 8 years ago
I didn't have to leave the house.
Helpful Report
Posted 8 years ago
Lots of delivery choices.
Helpful Report
Posted 8 years ago
I like the convenience of having the food delivered to my work or home. I hate driving so this is perfect for me! The many options of Restaurants/Food Places is Amazing! The only thing that I did not like was that on my first order there was not a Service fee but on my second order there was. I already paid a high delivery fee of $5.99, a tip and tax too, so with this service fee, makes it more expensive. I am sure I will order from here again though because again I hate driving so I am paying for this convenience! The Deliverers are really friendly!
Helpful Report
Posted 8 years ago
doorstep delivery
Helpful Report
Posted 8 years ago
On days where I cannot leave my office for lunch, it's nice to have options for food delivery.
Helpful Report
Posted 8 years ago
They brought the food to us. We are very busy working during the day and my wife brings work home. Was a good fit.
Helpful Report
Posted 8 years ago
Service was fast and easy to use. Delivery arrived in the expected/estimated time frame.
Helpful Report
Posted 8 years ago
fairly easy to use, delivery was a few min late, but overall very satisfied. Will use again!
Helpful Report
Posted 8 years ago
The delivery service is great most of the time.
Helpful Report
Posted 8 years ago
I can enjoy restaurants I like at home.
Helpful Report
Posted 8 years ago
For the most part, our orders have been correct and arrive in a timely manner. What we appreciate the most about DoorDash is the selection of restaurants to order from, there is a very wide variety.
Helpful Report
Posted 8 years ago
On time arrival
Helpful Report
Posted 8 years ago
DoorDash is rated 1.3 based on 23,780 reviews