“Poor communication especially when product is not available and my subscription did not arrive, yet funds were taken.
I had to make contact to ask where my product was only to be told that it was sold out.”
“Never received my last shipment since I moved to a new address and Dose & Co wouldn’t assist me. I decided to cancel my subscription after the horrible customer service experience.”
“No communication after my auto order didn’t ship due to no stock, has been going down hill for the last year or so from the great small NZ company it was. Now looking at other sources for my pea protein powder.”
“The order took 3 days to process and shipping was a nightmare. I’ve received this email and still have not received my dose and co. 17 days after placing an order. Very disappointed as in the past I’ve had great service and overnight delivery.”
“Hey guys, I haven’t received my order yet. Disappointing as I often order my Dose and Co online and haven’t had issues in the past.
Initially I put the delay down to Auckland being in Lockdown and delays with deliveries but I have received a number of other online orders purchased around the same time that have come out of Auckland…”
“It took over a month for my order to arrive. I have never had to wait this long for an order. It was horrible. I don’t know if I’ll reorder or recommend Dose & co. Why not choose another competitor that will be able to ship your items within a timely fashion.
This was very upsetting”
