Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp (+ 4 4 73 88 6 97 9 58.) And Harrylucy977 (at) Gmail . Com Help Me Recover My Lost Money

William

+ 1 216 233 9442 Whatsapp Support Contact Help At Fraudshieldrecovery. Com

Anonymous

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had account suspended as they stopped doing paypal , loyal customer over 20 years , terrible problems trying to pay £30 to clear account although payment methods set up for them to take outstanding amount & yet it there fault as they stopped paypal & the two alternative payment methods are not taking the payment out , there on line chat is a complete joke & asked to complain & just fobbed off , leaving eBay as it seems there just interested in bullying there customers & manipulating every part of the business Model to take payments , its changed big time & for the worst appalling”

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Posted 4 years ago

“Hub of fake goods . Looks like everything is fake at eBay . I just got fake Nike trainers described as original”

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Posted 4 years ago

“Will never use eBay ever again ,seem so easy to be conned out of money.”

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Posted 4 years ago

“Sold 2 items more than three months ago still not been paid but they took there commission 1st time av sold on eBay don’t use it they are useless u can not get in touch with them would rather boil me head in a pan of stew than use them again”

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Posted 4 years ago

“Order 27-07064-35952. Item 192916794072 Seller padamnabh I placed this order on May 14. It was supposed to arrive between June 3-17. I never received it. I cannot contact either eBay or the seller. The eBay website says the order number cannot be found. It says the item number cannot be found. When I look at my orders it says I have NO ORDERS. I have tried numerous times by website and telephone. What a rip-off. I will NEVER use this eBay scam again. They got me this time but won’t have another change to cheat me.”

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Posted 4 years ago

“I received my refund from eBay for the purchase that I never received, but getting a refund was a nightmare and their system is setup so that most people simply give up and never get their refund. My seller seem to be not very honest, he operated on eBay since April, 2021 and by June had at least 4 customers' complaints on eBay that they never received their item and seller never replied to their inquiry. Which was also my case, but here is the trick. Seller provides the tracking number for the shipment, which says that the shipment was delivered, but the tracking info doesn't show which address it was sent to and for a consumer it's not easy to find out. Post Office doesn't share this info easily and it took me two trips to the post office and meeting a kind employee there who gave me the print-out of the details, which showed that my item was sent to the wrong street. This sounds like a scam, because the seller is supposed to use eBay label with my correct address. When I presented this info to eBay they told me that I needed to file a police report. Police naturally told me that they don't deal with issues, when the shipment was made to the wrong address. My case was closed then I appealed and I had to write to them NINE times before they finally honored their refund policy. Most people just give up and never get their refund in similar situations. MOST IMPORTANTLY is how eBay support is setup. It operates like support in the Soviet Block countries (Russia, China, North Korea, etc). They ignore all consumer arguments and always reply with the canned reply like you never wrote anything to them making it look like you are talking to the wall. There is no access to the management or more accurately the management has the system setup so that consumers have no access to them just like in the Soviet system. They need to learn from Amazon how the support is supposed to be in America. They break consumer laws and they know that no individual could sue them because the costs are almost always are higher than the refund and people remain without a refund. They need a class action suite to straighten out their customer support system.”

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Posted 4 years ago

“Jun 30, 2021 Cheater, and imposter seller He is a cheater, and imposter وhe sent me a drone charger in a box instead of an AMD Ryzen Theadipper 3990x 64 core I attached the pictures to check it by yourselves I am trying to contact him for more than 3 months, and He didn't answer my messages to refund eBay didn't help as well Don't order from him or you will lose your money.”

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Posted 4 years ago

“I have a problem with an order that's not on one of there buyer case resolution choices and I need to talk to a eBay person and its impossible, I have been using eBay for years but I'm about to go to amazon.”

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Posted 4 years ago

“Worst please to do business. They believe customers are always right and always give them a refund and demand money plus fees from you. Additionally they suspend your account in error if you are able to afford luxury items thinking you are fake but hell na you just rich. I’ll take over one day and eBay will go bust. Watch the space!!”

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Posted 4 years ago

“What can I say that so many people haven't already? Some great sellers, many, mostly from China, are fraudsters and unscrupulous. Unfortunately, ebay takes their side in most disputes because, well, that's where they make their money, seller fees. Now that I don't buy anything on eBay, I found out that by searching for an item on their website, there hasn't been a single thing that I can't buy CHEAPER elsewhere. And Customer service? Non Existent! I believe it's only a matter of time before reputable sellers find other platforms to sell their products and wash the stink off of their reputation. Bottom Line. We Don't Need eBay Anymore”

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Posted 4 years ago

“I don't know how anybody could give this company a rating above a half a star. The most pathetic customer service I've ever had. A bald-faced lie about money back guaranteed oh, what a joke. Will never use their site again customer service sucks and they do not back up there purchases. I ripped me off for $300. What about your guarantee oh we need a police report from Department 1400 miles away from where you made the purchase. What an absolute joke”

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Posted 4 years ago

“EBAY IS MORE FOCUASED ON MONEY THAN BEING A SAFE PLACE FOR PEOPLE TO BUY FROM AND EVER SCAMMER ON EARTH IS LOCATED HERE IT SEEMS”

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Posted 4 years ago

“Ebay = BUYER STAY AWAY Ebay is getting worse in time, I'm a member since 2003 at the beginning Ebay protected the buyer from fraudulent transactions so I felt confident in my purchasing on their site, NOW it's the worse online site. 3 years ago I got scammed for $78 for Epson printer THAT NEVER ARRIVED and they just give me the run around in witch I end up in loosing the money so I closed my account and went to Amazon.com, last year went back to Ebay and ordered a few thins all went fine until they failed to change my shipping address and about to lose another item due to their lack of management, my primary address was correct but apparently it doesn't mean that the shipping address will change automatically and they don't alert you to that fact. Now the seller are in control and ebay will not protect you or give you a refund no matter how small the amount or hard and long you fight for it. FOL ME ONCE SHAME ON YOU FOL ME TWICE SHAME ON ME,,, NEVER AGAIN. EBAY SUCK,, NO STAR IF I COULD WILL GIVE THEM -5 STARS.”

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Posted 4 years ago

“Actually 1 star is to high…they let scammers sell auto parts in China that are fraud and they expect the buyer after returning the item as required to spend time calling China to see if the seller received the item before refunding the money … I’ll never purchase a single item from them again!”

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Posted 4 years ago

“eBay is fraud they allow people to scam you and then don’t back you up . Customer service has to be the worst out there.”

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Posted 4 years ago

“Ebay allows sellers to scam buyers. They will restrict your account when you put protections in place. DO NOT sell on Feebay!”

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Posted 4 years ago

“As a seller items cost more in fees They push the auction and say Can make more money…… yeah the item sold for a penny and look at the fees”

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Posted 4 years ago

“Advertisements are beautiful but never recieved anything that even resembles the pictures they advertise. Not all products and sellers are bad. Just please do research before you buy. Very cheap products from some eBay sellers but use high quality pictures to sell. It's very deceiving...that saying one bad apple ruins the bunch. This is true for eBay. I'm going to leave pictures for you to compare. The chair I received is made with fleece material you buy in the dollar store.”

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Posted 4 years ago

“I WILL NEVER SELL ON EBAY.eBAY ALLWAYS ON BUYER SIDE EVEN WHEN THE SELLER IS 100% RIGHT.”

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Posted 4 years ago

“THEY ARE FRAUD!!! eBay is the worst platform to do business. After buyers abuse their buyer protection power, use the item and return it. You have to refund eBay and if you don’t have any payment methods they try to take money from your bank account and get a message saying eBay authorised a transaction. Then after blocking your card they try to change your PayPal password and hack it!!!!!!!!!”

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Posted 4 years ago

Ebay is rated 3.1 based on 4,107 reviews