Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,095 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a headboard for granddaughter. Received quickly, just what she wanted.”

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Posted 6 years ago

“Everything came as I order and in perfect conditions. Could have arrived a bit earlier..”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Nice price. Fast delivery”

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Posted 6 years ago

“Not really happy. I was unsure as to whether may shipment was reallt being processed. I had about a week untill the delivery date. I would have appreciated it if they sent me a mail 2 or 3 days after to tell me what the status of my shipment was. I did get the item but it was a day after the said date and i really needed it the day before it arrived.”

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Posted 6 years ago

“The orders I bought were from China and Korea and they arrived very quick, one oder from China i got a week early and my other order from Korea I got a day early. But there was some damage to one of the items which had a poster with it and it was very bent and ripped but nothing to extreme as it still looks really good.”

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Posted 6 years ago

“Great service and professional”

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Posted 6 years ago

“Charged £300 for an item I didn't sell and wasn't aware I would be charged such I huge amount for an item I listed 3 times with a reserve. When I called ebay. They didn't care at all and took the Money in full which bow leaves me and my kids to struggle.”

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Posted 6 years ago

“I ordered a cover for my mobile and it came quickly and well packaged. I was pleased with the colour and fit.”

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Posted 6 years ago

“My books arrived incredibly quickly, well before expected, and were in great condition.”

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Posted 6 years ago

“Great site for everyday bargains and a great place to sell unwanted bits and bobs to earn some extra money.”

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Posted 6 years ago

“They have a wide variety of vendors to choose from. You find the item you want and can choose from 1 to as many as 5 or more vendors to buy from. You have the choice of how much to pay and how fast it's shipped, most of the time free. You also can bid on items you like that are being auctioned. The site layout is easy to navigate and setup in multiple ways like least, or most expensive including shipping, newly listed, ending soonest, or best match. It's my favorite site to shop on.”

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Posted 6 years ago

“I have been shopping with eBay for years and not once have I had complain about a product I have purchased.”

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Posted 6 years ago

“Everything is there just a click away making shopping an easy thing to process.”

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Posted 6 years ago

“Item came quickly and in perfect condition”

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Posted 6 years ago

“parcel delivered in good time and all parts included and correct”

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Posted 6 years ago

“Great selection and competitive pricing. Some sellers have tricky multiple listing practices, but once you realize, you just scroll past them”

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Posted 6 years ago

“I use eBay all the time and will be doing alot ov my Xmas shopping there eBay is Good for big and small shoppers”

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Posted 6 years ago

“Sooooo much choice and great prices.”

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Posted 6 years ago

“You can find anything your looking for . Cheaper than shops”

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Posted 6 years ago

Ebay is rated 3.1 based on 4,095 reviews