Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,094 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best prices,and the warranty with PayPal”

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Posted 6 years ago

“ordered 2 clamps the same. only sent 2 different ones, trying to get it sorted was a nightmare. Speedy delivery but took days to answer emails, i prefer phone but you need a like minded person other end, First told directed to wrong department and customer services would call me. no phone call. called again told as internet sale they could not deal with it. Back to emails, spent hours trying to sort simple problem out, company lack product knowledge and can not resolve simple delivery issues. Would never use again”

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Posted 6 years ago

“Good service , cheap , fast service”

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Posted 6 years ago

“Excellent buyer security and customer service. Detailed descriptions and picures. Using it more and more”

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Posted 6 years ago

“Quality products and great customer service ( not cheap and rubbish like Wish ).”

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Posted 6 years ago

“Love the deals I find!”

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Posted 6 years ago

“Great prices, lots of choices, fantastic service, can't ask for more.”

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Posted 6 years ago

“Just purchased a great reconditioned Delonghi Esam2800 from manufacturer via ebay. Free postage, 1 year warranty and only £168 quid. More than 100 quid less than new from Argos with same warranty. unboxed it appears to be brand new and works perfectly. Result”

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Posted 6 years ago

“Changed a lot recently and customer protection is lacking now. Approved sellers seem to be able to do what they want with no real comeback from dissatisfied customers. Obviously they create a lot of revenue for ebay so Joe blogs customers get no help from ebay anymore to resolve issues”

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Posted 6 years ago

“Con. 1 pound selling items cost me £150 and didn't sell customs service rude use Facebook it free and better”

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Posted 6 years ago

“I find Ebay very easy to use and if something not right, they will sorted without any fuss. I would tell anyone to use Ebay, and you can order anytime day or night.”

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Posted 6 years ago

“Bought 3 items at beginning of last week and they all arrived within a week. Would recommend”

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Posted 6 years ago

“Very unhappy goods have gone to the other side of the world”

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Posted 6 years ago

“I often buy from Ebay and I'm really happy with it.”

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Posted 6 years ago

“Products are always as advertised and communication is very good from sellers, shipping dates are always clear and convenient and I am always notified if delivery dates are changed. Great service from a great website. I would be very inclined to recommend them.”

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Posted 6 years ago

“Told my order was going to be delivered to sainsburys on the 19th which was 3 working days. And guess what?.... Hasn't arrived yet. This happens all the time although its the sellers not ebay themselves.”

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Posted 6 years ago

“large variety of products and ability to check seller's reviews”

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Posted 6 years ago

“Great service. Great prices. Happy customer.”

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Posted 6 years ago

“Find anything from anyone at anytime anywhere.”

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Posted 6 years ago

“Ordered a headboard for granddaughter. Received quickly, just what she wanted.”

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Posted 6 years ago

Ebay is rated 3.1 based on 4,094 reviews