Ebay Reviews

Name: Ebay
Rating: 3.05

3.1 Rating 4,185 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email

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Cheryl

Danny

Ebay 1 star review on 11th September 2025

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156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a diamond 14K solid gold ring from out of the country, seller send me an alloy gold plated POS ring with the worse zirconia you can possibly imagine in a very poor package, kind of purposely promoting theft or package loss. I immediately did a return and shipped the ring back, since it was out of the country the tracking number never updated, I never got my money back, I kept calling eBay but besides I couldn't understand anything they where telling me because they hire representatives from other countries that barely speak English to resolve this type of problems, and they kept hanging up on me! Ebay closed the case and I took a huge loss. Ebay its not what they used to be, they're a POS now, I turned to Amazon and been having great experiences, its a whole better life and better prices with Amazon, believe me.”

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Posted 5 years ago

“Had a dreadful service from a seller the -diplomat-suits returned item to be told I sent something else but eBay told me to go through my bank to get my money back ...I’m not even confident eBay even look into half the sellers or buyers there has been some good ebayers but eBay can’t or won’t weed them out ...the safest bet is market place”

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Posted 5 years ago

“Ebay has become the WORST place to sell your item. There only interest is to make money off YOUR items. They care little about their sellers which is what makes their company work. I WILL NOT recommend Ebay to ANYONE for any reason!”

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Posted 5 years ago

“I have used eBay since 2004 and have… I have used eBay since 2004 and have sold and bought around 1000 items+ in the time I have had my eBay account, including 80 items in the last 2 months, the most recent item I sold was a barely used VAX wetvac including an unopened container of carpet cleaner, I posted it promptly and in its original packaging used but in fully working order with 12 photos and a description for the advert as usual. The new owner used the wet vac and the cleaning fluid and then contacted eBay to return the item where I was asked to provide proof that the item was as described as the buyer suggested it wasn’t as described (one of the options the buyer can select which will always result in a full refund no matter the details) the decision fell in the buyers favour as they had selected “item not as described” The buyer also contacts their payment provider and cancels the payment , at this point my £180 wetvac is with the “buyer” along with a full refund and no opinion or defence from my side considered. The wetvac does arrive back at my address but used and damaged, when I contact eBay about this on more than 6 occasions my concern is ignored and pushed around , eBay suggest they will get back to me in a number of days which they do via an email that states the case is closed and it’s an email which doesn’t have the option for me to reply. On top of all of this the buyer left a negative feedback in response to me leaving a negative feedback warning other ebayers of this fraudulent user, eBay allows you to contest the negative feedback but ultimately have no interest in helping out a long standing customer that has been conned and had a damaged item returned to me. Avoid eBay and use Amazon”

Helpful Report

Posted 5 years ago

“I had a Store Account with eBay for many years. I finally shut down my Store account as eBay's Customer Service is the WORST. Their Representatives simply give out "canned responses off a script", or they "I'm sorry I cannot assist you in this, try and work it out with the Buyer!". Lots of fraud and scams via eBay! I had Buyer's steals parts fro an item and then return it claiming it did not work. I have been extorted by Buyer's in giving them partial refunds or they will leave me negative feedback. As a Seller, eBay will not let you leave negative feedback against a Buyer, which gives the Buyer's an advantage of being able to abuse you as a Seller. Such a HORRIBLE EXPERIENCE! Do NOT sell on eBay, they could care less about you as a Seller and all they want to do is FEE you to death!”

Helpful Report

Posted 5 years ago

“Very bad, they not remove thiefs on the ebay site. Even not after i warned them 3 times.”

Helpful Report

Posted 5 years ago

“Recently had an experience with an order with eBay which I want to share so buyers aware of before scammed.purchased the item on 4/21/21 expected delivery date was 4/27/21, emailed the seller on 4/29/21 as did not receive the item, no response .I opened a case on May 3rd. My case was closed stating item was delivered on May 3rd.they do not want to give me proof of delivery. Ebay is telling me to work with the seller, I sent 2 email no response.they also telling me to check seller review before purchasing an item, like eBay is the only place where I can shop. they provided a tracking after the item was delivered? Not sure how that even possible. Also Item supposed to be shipped from California, instead shows it was picked picked up from Oregon? From Oregon to my local post office? No other transit? Nothing made scene but eBay stated the item was delivered to a valid us address,I do not know what is that even mean. Learned my lesson with $30, could been lot worst, there was time when I spent a lot more. but time to take a break, time to think twice before purchasing. There are lot of other sources of purchase. Buyer please be careful. I was scammed, the listing/shipping/ tracking all fake.which most of their sellers/stuffs are. Also will recommend buyers work with your bank if eBay does not want to assist.”

Helpful Report

Posted 5 years ago

“I bought a nose stud that was supposed to be gold-filled. It turned out that it wasn't gold-filled at all, since after less than one week using, it started being greenish and that is the sign of cupper. I got my money back, but I wanted to leave a feedback on the item and I wanted e-bay to ask the seller who is a jewerley shop in India to either remove the items or put correct description. That part was imoossible. I understood after many contacts with customer service that they just wanted me to get tired and give up, which I did. The seller is still on ebay with many many fake items with no feedback and I will never buy anything from ebay again.”

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Posted 5 years ago

“last year I been fraudulently charged for 3 times eBay could not resolve NO TRUST LEFT WITH EBAY”

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Posted 5 years ago

“I had been a buyer since 2012 , I decided not to buying anything from eBay any longer, the problem was the phantom sellers who listed item but withdraw or cancelled their listing after they received my payment. At the end, eBay did nothing but told the buyer that you can not get refunds until you return the item which was never shipped.”

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Posted 5 years ago

“After being a 99.9% top seller on eBay, they restricted my account and continue to give me the run around after I have submitted everything that they requested of me. Now I am late on my bills and possibly getting kicked out of my place because eBay is showing bias to black male sellers who are growing business on eBay! This is absurd and the government SEC really needs to look into this! I’m honestly on the verge of getting an attorney and escalating against eBay because of the pain and suffering they are causing myself, my children and my business.”

Helpful Report

Posted 5 years ago

“Never received my dog food, out 75.00 bucks, eBay is a scam. Never use eBay again”

Helpful Report

Posted 5 years ago

“Horrible site, horrible greed driven business that allows scammers to steal your money. eBay has become a marketplace for criminals. Don't buy and don't sell on eBay, only winner is eBay itself.”

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Posted 5 years ago

“order a map light it was'nt as it said it was and 1 light worked 2nd wasn't working /never buy from ebay again what a ripe off”

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Posted 5 years ago

“Such a bad experience with Ebay as a seller. Never put your items for sale on Ebay. When you remove your item without being sold, they suddenly come and show some terms and conditions for sellers and charge you money. Very hard to reach support team. No phone support at all.”

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Posted 5 years ago

“Terrible ebay service, they only know how to take money but did nothing to support seller, Don’t ever sell with ebay if you don’t want to be cheated, loose money and go crazy with them”

Helpful Report

Posted 5 years ago

“The new managed listings what a rip off they do away with an instant payment method then charge you higher fees to wait longer to get paid absolute joke”

Helpful Report

Posted 5 years ago

“The new managed listings what a rip off they do away with an instant payment method then charge you higher fees to wait longer to get paid absolute joke”

Helpful Report

Posted 5 years ago

“Ebay is forcing its sellers to drop Paypall. When they do your account is temporarily restricted. To unrestricted you have to provide ID (fair enou) but they also want a utility bill or bank statement. BS! When they restrict, all of your auctions are dumped....wasting your time and the bidders time.”

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Posted 5 years ago

“No protection as a seller. I shall be going elsewhere to sell.”

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Posted 5 years ago

Ebay is rated 3.1 based on 4,185 reviews