Ebuyer.com Reviews

Name: Ebuyer.com
Rating: 4.74

4.7 Rating 53,538 Reviews

96 %

of reviewers recommend Ebuyer.com

Company Reviews

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Metrics

4.7

Based on 53,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Ebuyer.com 1 star review on 29th June 2025

Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5) When I Thought My Scammed Crypto Was Gone For Good.

Ebuyer.com 1 star review on 25th May 2025

Mary John

Ebuyer.com 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Ebuyer.com 1 star review on 14th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the check out with difference address is inconvience”

Helpful Report

Posted 10 years ago

Hi Lawrence, I am sorry for the trouble that this has caused you. If you can please provide me with more details to scott@ebuyer.com I can then look into this further for you. I look forward to hearing from you. Kind Regards, Scott

Posted 10 years ago

“Poor, messy advertisement pages, they are more interested in rubbing your face in what someone else has looked at than showing you THE item you are trying to select . . . time wasting negative publicity.”

Helpful Report

Posted 10 years ago

Hi, I am sorry for the annoyance that this has caused. I would be more than happy to help you if you need any. You can email me directly at scott@ebuyer.com Kind Regards, Scott

Posted 10 years ago

“Despite advertising the item as free delivery I still got charged delivery at the checkout! So not very good service really!”

Helpful Report

Posted 10 years ago

Hi Julie, I am sorry that this has caused you trouble. Please can you contact me directly with the order number so I can take a look into this for you. Me email address is scott@ebuyer.com. Apologies once again for the annoyance that this has caused. I look forward to hearing from you. Kind Regards, Scott

Posted 10 years ago

“Have an issue with the Bluetooth speaker that I bought was u/s from out of the box, ordered due to going away in plenty of time but they don't offer a pick-up and swap so have to send one back on a refund and purchase another, either way you look at it due to buying on line cant refuse refund etc, should be able to offer a swap.”

Helpful Report

Posted 10 years ago

Hi Mick, I am sorry about the problems you experienced with the Bluetooth speaker. Unfortunately, I am unable to advise further with regards to the returns process and I can only apologise for the annoyance and inconvenience caused. Please can you send me the order number directly to scott@ebuyer.com so I can take a look into this further for you. I look forward to hearing from you. Kind Regards, Scott

Posted 10 years ago

“Prices are good but checkout process is dreadful. It's like they are trying to make it as difficult as possible for you to give them your money. If it wasn't for the price I would definitely have bought from somewhere else.”

Helpful Report

Posted 11 years ago

Hi David, Thank you for taking time to write this review. I would like to apologise for the problems you have encountered. Please can you provide me with more details so I can pass this over to the relevant department as vital feedback. My direct email address is scott@ebuyer.com I look forward to hearing from you. Kind Regards, Scott

Posted 11 years ago

“Session timeout after user registration was incredibly short. Checkout navigation regarding addresses non standard. Overall UI design very good though.”

Helpful Report

Posted 11 years ago

Hi Chris, I am sorry to hear that you have experienced problems using our website. If there is anything that I can pass on or take a look at, please contact me directly with more information. My email address is scott@ebuyer.com I look forward to hearing from you. Kind Regards, Scott

Posted 11 years ago

“What,s all this silly stuff about signing in and passwords. Just take the payment and send the goods.”

Helpful Report

Posted 11 years ago

Hi Robert, I am sorry for the annoyance that this has caused you. We ask for customers to sign up so we can keep them informed about daily deals. Once the account is created we use passwords to make sure the shopping experience is safe and secure for all involved. If there is anything I can help you with, please contact me directly. My email address is scott@ebuyer.com Kind Regards, Scott

Posted 11 years ago

“Reason for rating: I tried to log on using my normal ID. You did not recognise this. I then tried to recreate the ID. You said it already existed. I had to fall back on an old email id to create a new ID in order to proceed.”

Helpful Report

Posted 11 years ago

Hi John, I am sorry for the annoyance and inconvenience caused. If there is anything that I can help you with please email me directly at scott@ebuyer.com and I will be more than happy to help you. Kind Regards, Scott

Posted 11 years ago

“Rather disappointed that the security checks in place are not communicated effectively, after 2 cancelled orders I tried to order on the phone which wasn't possible and now I will try ordering again and see if I have any success”

Helpful Report

Posted 11 years ago

Hi Jamie, I am sorry that these security checks have caused you this inconvenience. Please can you email me your order number directly to scott@ebuyer.com so I can look into this further and assist you if you still require. I look forward to hearing from you soon. Kind Regards, Scott

Posted 11 years ago

“absolutely hopeless!! i placed an order 2 days back and been told this morning its out of stock. Asked for credit as customer services was not able to advice me on a replacement product. after checking, went back and unable to log in!! . took over 30 mins to sort this out. Now the lady has gone to check it the payment has been processed and if the order will be sent out tomorrow. Its amazing how long it takes to order something on line. Very poor customer service, poorer still is the system, I think. Its not just one click of the button like other websites. Finally, my apologies for this review but i feel awfully let down.”

Helpful Report

Posted 11 years ago

Hi Mamta, I am sorry that you have had problems and feel let down. I understand that this situation has left you annoyed and has caused you inconvenience. I would like to resolve any issues that you may have today. Please can you email me directly if you still require any help. My email address is scott@ebuyer.com I look forward to hearing from you. Kind Regards, Scott

Posted 11 years ago

“Not happy about wasting time (and a 10p/min phone call) to find out that a product the website said was available was actually not stocked anymore. Apart from that frustration, service is OK.”

Helpful Report

Posted 11 years ago

Hi Oliver, I am sorry that this has caused you frustration. If you still require any assistance please can you email me and I will be more than happy to call you. My email address is lucy@ebuyer.com Kind Regards, Lucy

Posted 11 years ago

“Promotion said that next day delivery was free, but it was not. If you make an offer stick to it!!”

Helpful Report

Posted 11 years ago

Hi Alasdair, I am sorry about the confusion and the inconvenience that this may have caused. Please can you email me your order details to lucy@ebuyer.com so I can look into this for you. I look forward to hearing from you. Kind Regards, Lucy

Posted 11 years ago

“Received a tablet and it was FAULTY. So returned sons birthday present (10yrs old on the day) for a replacement. They did not have one so I now have to buy this tablet instead and at extra cost. Really not happy.... But out of interest, what happens if this model is also faulty, will I be messed around & made to pay more money again (around £40)??”

Helpful Report

Posted 11 years ago

Hi Shay, I am sorry that the tablet you received was faulty and when it came to be replaced it was out of stock. We send our products out in good faith that all is working well and I can only apologies for the annoyance and upset that this matter has caused your son. If you are not satisfied with the new tablet you have bought please can you email me at lucy@ebuyer.com so I can get this resolved for you. Please accept my apologies once again. Kind Regards, Lucy

Posted 11 years ago

“Did not wAnt to create an account, too many personal details asked for, site crashed 3 times before I could buy what I wanted. Will not return, did not feel safe online shopping.”

Helpful Report

Posted 11 years ago

Hi Anna, I am sorry that you feel this way. We ask for a few details so that we can set up an account for you and if needs be we can contact your regarding delivery etc... Please accept my apologies for the inconvenience and annoyance caused as a result of the website crashing. I have passed this over to the IT team to monitor to see if there are any underlining issues that need looking at. If you feel that you need to contact me any further then please email me at lucy@ebuyer.com and I will be more than happy to help. Kind Regards, Lucy

Posted 11 years ago

“After not dealing with buyer for several years, for no reason other than I never heard from them, I today got an email from them and on visiting the site, decided to buy some items. I couldn't remember my old password, so attempted to create a new identity. Wow, talk about irritating - your session has timed out - we can't find you on our system - you've had a few tries, suggest you come back later - or words to that effect. I very nearly gave up and went elsewhere, but I used another email address and managed to get logged in and I finished my purchase. ebuyer, the worst part of your operation so far has been just logging in. I wonder how many other potential customers don't persevere?”

Helpful Report

Posted 11 years ago

Hi Murray, I am sorry to hear that you have had problems using our website since you have returned. I have passed this query over to IT to take a look at in the meantime to see if there are any underling factors. I am glad to hear that your order has been placed. If there is anything that I can help you with then please do not hesitate to contact me. My email address is lucy@ebuyer.com Kind Regards, Lucy

Posted 11 years ago

“Your system is awful. I tried to log in with the email address I'd used on the site before and wasn't sure what password I used. I got a message saying sorry we can't find your details. I assumed you'd got a new system or something so created another account with my gmail account, made my order, only to get an email later saying that my order had been cancelled as my card had been used on the other account. This is really annoying and if I'd been able to find any alternative other than those greedy tax dodgers at Amazon I wouldn't have made this order at all.”

Helpful Report

Posted 11 years ago

Hello Alastair, I am sorry to hear of the problems you have experienced whilst placing an order with us. Do you still require assistance in placing an order? If so, please email me your contact number to lucy@ebuyer.com and I can give you a call to try and help you. I look forward to hearing from you. Kind Regards, Lucy

Posted 11 years ago

“website difficult to use, froze my brouser twice and neglected to send me a change password email forcing me to make a brand new account. goods and prices quality and reasonable as allways, actual website stupidly designed, poor inefficient and timely to use, spent over 30 minutes to order 1 item.”

Helpful Report

Posted 11 years ago

Hi Nicholas, I am sorry that you have been having problems with our website. Our IT team are aware of the problems that have been reported to our customer service team. If you are still having problems please email me your contact number or further details to lucy@ebuyer.com so I can pass this over to IT as vital feedback. Once again please accept my apologies for the annoyance and inconvenience that this problem has caused you. I look forward to hearing from you soon. Kind Regards, Lucy

Posted 11 years ago

“Bought a motherboard, it didn't work, the pins were bent in cpu slot, they said i was at fault, I hadn't bent them I'm always extremely careful, no refund :(”

Helpful Report

Posted 11 years ago

Hi Andy, I am sorry for the problems you have experienced with this motherboard. Please can you email me your RMA number to lucy@ebuyer.com so I can look into this further for you. I look forward to hearing from you. Kind Regards, Lucy

Posted 11 years ago

“Confused and frustrating. Didn't recognise my Password. Then refused to recognise my mail address and date of birth. One I've had for 10yr+ and the other a lot longer. Neither have changed. In frustration I went back too the start, This time it recognised my details. Wouldn't YOU find that a bummer? AGAIN nothing had changed.”

Helpful Report

Posted 11 years ago

Hi John, I am sorry to hear that you are having problems with your account. Please can you email me your details to lucy@ebuyer.com so I can look into this further for you. I will look at your account to see if there has been any problems recently that I am not aware of. I look forward to hearing from you. Kind Regards, Lucy

Posted 11 years ago

“Inadequate info on website that if using Paypal payments on orders this will cause redirecting the delivery to the Paypal stored address instead of that entered on Ebuyers website. This resulted in a rejected delivery in my case and then the necessity to raise a fresh order and await a refund.”

Helpful Report

Posted 11 years ago

Hi Lee, Sorry for the inconvenience that this matter has caused. Please can you email me your order number to lucy@ebuyer.com and I can take a look at this for you now. I look forward to hearing from you. Kind Regards, Lucy

Posted 11 years ago

Ebuyer.com is rated 4.7 based on 53,538 reviews