Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 264,473 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 264,473 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 24th July 2025

Philip

Euro Car Parts 5 star review on 20th July 2025

Dan

Euro Car Parts 5 star review on 27th June 2025

Andrew

Euro Car Parts 5 star review on 23rd June 2025

Anonymous

1180

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I put my online order for home delivery. The normal was to get my order within 3-5 days but it took more than 10 days. I had to call them every morning, and wait for their empty promises that it will be delivered this afternoon, but I wasted my time waiting everyday with no benifit. some parts was damaged of its packing to suits the small box of the courier motorcycle Lastly parts delivered , I do not recommend delivery option at all with euro parts”

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Posted 1 year ago

“I ordered 2 disks which the website said were compatible with my car. When I got them home one was as ordered the other was totally wrong. I then started to fit the correctly ordered part but unfortunately it wasn’t compatible and they had to be replaced - another day lost. Then a refund wasn’t possible. All in all really disappointing service”

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Posted 1 year ago

“paid for next day delivery on a monday, came thursday at 7pm. absolute joke never getting anything delivered from this company again!”

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Posted 1 year ago

“Not organised at all... I have ordered online with collection from shop.... I have arrived there and I have to wait half an hour for my order to be ready Wich is ridiculous.... They should have it ready just to handle it to me and not keeping me there wasting my time... I have only problems with you.... When I ordered online with delivery has arrived with missing items and so on... Whatever not very good quality service... Thanks”

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Posted 1 year ago

“Ordered an exhaust on-line and then took 5 days to tell me they didn't have one. However, they did immediately refund me, so not all bad.”

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Posted 1 year ago

“Told 2-3 working days for parts to be delivered 10 days later still no parts!”

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Posted 1 year ago

“Slow counter service for click and collect. Operative working to his best but needed further operative. Wipers I needed were shown as non stock but can be ordered. No online facility to order them. Phoned and was told that if I placed them in my trolley they would be ordered. Did that and they were removed from trolley when I paid and despite being told they would be available in a week, never heard another thing. Went to Motor Parts Direct and got them off the shelf.”

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Posted 1 year ago

“expensive but had the parts. did not stock pad shims.”

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Posted 1 year ago

“I went to collect a £10 item the wait was not worth it. Your service is slow and your prices are not the best.”

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Posted 1 year ago

“Sent the wrong parts. Not the first time either. Prices have gone up massively over the last few years. I rarely get parts from here now.”

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Posted 1 year ago

“Everything in my oil and filter kit was great except the new air filter which has greasy finger marks all over it.”

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Posted 1 year ago

“The stuff keep suplying wrong parts, even with the cars registation number mistakes happening continuously.”

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Posted 1 year ago

“Input registration, it identified a part? Unfortunately it was the wrong part !!!”

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Posted 1 year ago

“I ordered online using my registration number and was given the part ordered however it did not fit. I ended up going elsewhere for the correct part.”

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Posted 1 year ago

“Very slow on collection desk more interested in chatting than serving”

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Posted 1 year ago

“The last item I purchased and was given to me had been previously opened and subsequently taped up. This is quite often the case with parts from ECP as they often supply the wrong part and it has to be changed. The item I purchased (Hose repair kit) said "10 pieces" on the box, but there were only 9 pieces in the box when it was supplied to me. I could not be bothered to reject it or complain at the time as there was already a delay in the branch getting it in when I really could have done with it when I ordered it the day before, and am just responding now that you've asked.”

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Posted 1 year ago

“Only listed one option for my car but was the incorrect part. Ended up £300 out of pocket due to having the car stripped before noticing it was the wrong part. Correct part wasn't available. The return process however was super easy.”

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Posted 1 year ago

“Ordering on the app is easy but when I went to collect at Cheadle no one wanted to serve me. I stood there like a Christmas card for 5 mins even though 3 staff members knew I was waiting. It was disgraceful to be honest. If I hadn't have already paid I would have walked out . Have used other branches in nelson and Blackburn where the service was very good.”

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Posted 1 year ago

“The item I brought broke within 3 turns of using it”

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Posted 1 year ago

“I purchased a car battery for my daughters car, i paid for a premium battery for her but when she picked it up they gave her a cheaper version which was half the price of what I paid for. I called them the next day and was told someone would get back to me but never did!”

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Posted 1 year ago

Euro Car Parts is rated 4.3 based on 264,473 reviews