EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome results from my very old vhs tapes. Thank you”

Helpful Report

(MA - Newton Headquarters) - Posted 5 years ago

“Thank you Everpresent for converting my old super 8 films into a digital format. They even converted it to a wide screen format so it fits the new t.v's Very important artisan work you people are doing, keep up the good work!”

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(CT - Hartford) - Posted 5 years ago

“We used Everpresent to convert about 10-15 old Sony camcorder tapes of our kids growing up into digital format. Now we have that footage on USB drives and in a Cloud account. At every stage of the process I found Everpresent to be very helpful and professional, and very pleasant to deal with, and the quality of their work is excellent. I will almost certainly use their services again in the future.”

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(MA - Newton Headquarters) - Posted 5 years ago

“Efficient. Digitized items are well labeled. Staff is courteous.”

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(Mail In) - Posted 5 years ago

“I was extremely disappointed with how long it took for Everpresent to finish my project. The pitch was that my slides would be picked up within the week, and returned the following week. Instead, it took nearly two months, and many many weeks after I had been charged for the full amount. I would not recommend the service to anyone.”

Helpful Report

(NY - Troy) - Posted 5 years ago

Hello Andrea, Thanks for your email, this level of service is not what you should expect. We strive for excellent communication and make every attempt for projects to return in a timely manner at EverPresent. We are very sorry to hear this and will be reaching out to you directly. Best EverPresent

Posted 5 years ago

“We have placed three orders to date. A customer rep always contacts us to confirm our order .We are notified when the project has been completed and when to pick it up. Our family memories have been converted from 16mmfilm and VHS tapes to digital tools. All original materials are returned. The staff is friendly,knowledgeable and courteous. We recommend preserving your memories with this company!”

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(MA - Northampton) - Posted 5 years ago

“Thanks very much Everpresent for restoring those memories for us! Me and my Aunt watched the dvd together and loved it! Thanks!”

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(MA - Shrewsbury) - Posted 5 years ago

“The friendly and knowledgeable staff explained the options for conversion of old family films and VCRs to CD. The quality of the conversion was good but more expensive than I expected. I also paid more than I planned on when I returned for additional copies of the same CDs. I will use the company again and recommend them but be prepared for an expensive service.”

Helpful Report

(MA - Newton Headquarters) - Posted 5 years ago

“Friendly , helpful and informative employees. ty”

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(NY - Troy) - Posted 5 years ago

“Great company, dealt with every aspect of getting my slides put onto computer access software. They even typed in the little notes I had written on the paper edges of each 35mm slide. I would definitely use them again”

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(NY - Chelsea/NYC) - Posted 5 years ago

“My project had a time restraint on it, your specialist worked very hard with me to make sure it met that restraint. Thank you Al Mahegan”

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(MA - Braintree) - Posted 5 years ago

“I am very pleased with the CDs that Everpresent created from my old 33 rpm record representing a 1st place concert band competition which took place in 1967!! Considering the quality of this original recording, Everpresent did a fantastic job. I will be contacting them in the future for other projects.”

Helpful Report

(Mail In) - Posted 5 years ago

“Thank you for creating a wonderful and lasting memory for our family You took technology of 1978 and transposed it to now a miracle for me and something I talk about to friends Reassuring and friendly staff took this project and turned it into a gift.”

Helpful Report

(Mail In) - Posted 5 years ago

“All of the various members of the staff that I have been in contact with since I first started using Everpresent have been very pleasant to speak with; patient; and knowledgeable about what it possible with their system.”

Helpful Report

(MA - Newton Headquarters) - Posted 5 years ago

“Thank you for making my memories come alive. I could not believe how my wedding video looked when it was finished. I was very impressed. Thank you all so very much for your kindness.”

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(NY - Riverhead) - Posted 5 years ago

“Very pleased with the work and how fast it was performed. Thanks:”

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(MA - Newton Headquarters) - Posted 5 years ago

“I think I was quoted around $500.00 to convert my VHS’s to DVD format. I wasn’t sure what was on any of the tapes, I assumed they were videos of family events, but they could have been recorded over without me knowing just as easily. I decided against going through with everpresent, maybe if they were able to show me what was on the tapes prior to assuming I’d hand over $500 blindly. However, my tapes were returned in a timely fashion in a nice white box. Thank you.”

Helpful Report

(MA/RI - North Attleborough) - Posted 5 years ago

Hello Justin, We see that you didn't use our services, we welcome the opportunity to work with you. As it is not part of our service to screen for content, you are welcome to visit our main headquarters in Newton, Ma where we have equipment for clients to use. You can preview your video files before digitizing. Thanks, we look forward to hopefully working with you! EverPresent Team

Posted 5 years ago

“I loved all the projects you made for me. I still have more vhs videos but the last batch you said had too much mold. I’m presently looking for a company to remove the mold. At a reasonable price”

Helpful Report

(NY - Massapequa) - Posted 5 years ago

“Everpresent has completed work on cleaning and converting hundreds of 3D slides for our family! Exceptional work and service throughout the entire process. I have recommended their services to others as well.”

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(Mail In) - Posted 5 years ago

“Love the attention I received when gathering and sorting hundreds of images and hours of video to be digitized. The staff was so helpful and fun to work with. I'll definitely be using them again for future projects.”

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(MA - Newton Headquarters) - Posted 5 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews