“They have now had my item for 7 days, the receiver is getting stressed out and so am i because no one from Evri is contacting me back it's the worst delivery service ever”
“I received two packages from different sellers on the same day and they were both damaged, that is why they are the worst logistics company in the uk.”
“I've never received my package. Ordered on next day delivery and after 4 days I've not received it. This is the 3rd time evri have failed to deliver my order. I've had lies and excuses all weekend as to why I've not received it. My house isn't hard to find with sat nav or Google maps”
“Evri supposedly delivered our parcel but left it in the bin. It's my daughters parcel worth £150
How on earth can you leave things in the bin. We went to where they say the parcel was left as per photo and it was not there
Why put something in a bin? Useless I've called them several times plus emailed the CEO
You deserve ZERO stars 🌟”
“I had a parcel to send via Evri drop off, which would never be my choice. Half the Parcelshops turned out not to do Evri even though it was stated, another shop could not scan my QR code and another shop refused. It's been a complete waste of my time and very frustrating as I know I need to all that again tomorrow.”
“A parcel I sent was damaged on arrival. It was fine when it left me. It was wrapped well also fragile stickers on box. I tried contacting evri ever day for a week. With no response at all. It says they respond in 24 hours. They don’t respond at all. I won’t be using them again”
“Evri have lost/stolen my parcel again. Don't trust Evri when given the option on Ebay who purposely set them as the delivery option. Once you hand the item over to Evri, you are risking the item being stolen, damaged or apparently lost.”
“Parcel out for delivery tracked to U.K. from Germany . Driver couldn't deliver , email said it's sent back to Germany; advice from company reorder again and wait another few weeks or I'll get a refund after 14 days .
Every other delivery company find our house .”
“Where do I start?! Chased order - Evri provided a photo as "proof of attempted delivery" All well and good except photo was not my apartment block. Been chasing status update numerous times via email and useless Chat Bot since 27 Feb. Still no idea where item is. Cannot get a refund from sender because both Evri and them have now decided to ignore any further correspondence from myself. Have disputed transaction to see if my bank can retrieve money. From now onwards, will only order items that have Click and Collect option - Pain having to travel to pick up as I don't drive but better than second guessing whether parcel with arrive or not. This lot are a joke.........”
“Do not use evri to send parcels! I paid quite a bit extra to get a very important parcel sent within 2 days.
Its been 5 days and nothing! Phone line doesnt work so no way of contacting anyone.”
“They said they attempted delivery at 15,54 but our security camera says otherwise, also we were home, this is the second time this has happened, they are terrible”
