Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid online for a bottle of pink fizz for the bride and groom took 20 mins to be told they didn’t have one,the lady who served me was very sorry and gave the bride a glass.The bar maid who I believe was in charge that day was rude and very grumpy. Still waiting for my refund for the pink Fizz??”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Nothing went wrong, but there are limited snacks (think crisps and a bit of cake) and you have to ask staff to open the bar for you. The staff themselves were fabulous though and made a real effort to make you feel welcome and accommodate your needs.”

Helpful Report

(Cardiff Airport Lounge) - Posted 7 years ago

“A nice courteous welcome, but from then on very poor. Arrived approximately 11am the food on offer was desperate. Overcooked potato skins with cheese on and baked beans. A pot of very poor quality coleslaw. The muffins were on a tray above a waste bin and were being fingered by customers then returned after they weren't the flavour they wanted. Had a coffee which was cold, went to fridge for orange juice but had run out. Waited an eternity for a member of bar staff to appear to ask for the juice to be refilled. Staff too busy laughing and joking behind kitchen door. Hardest worker was the cleaner who was non stop clearing tables well done him.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Food offering was not up to standard. No fresh fruit for first hour. No sausages for the first hour. Bread seemed like is was yesterday's left over, very dry. For the price I expect better quality, especially as breakfast time when most of us are not partaking of alcohol on offer.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

“I arrived early morning so didn't want an alcholic drink but wanted something for breakfast. There was only hot porridge with sugar and lots of pastries. I am a diabetic and so couldn't have that. The other options were cold cereal, cold meat and toast. I did have toast and cold meat an orange juice and coffee but didn't consider that good value. I would have loved a bacon roll, sausage, egg just something cooked. I believe this is available in Edinburgh. It was my first time in an executive lounge and dont think I will bother again. Sorry.”

Helpful Report

(Glasgow Airport Lounge) - Posted 7 years ago

“Very limited selection of food items. For 24£, I'd expect more. Have used other lounges previously (e.g. SAS lounges), which are much better.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

“We checked in an hour after our checking in time , no were to sit no Heineken on draft an warm beer out the fridge that we do not drink kronenberg or tiger . 1 pasta meal and a ham and cheese selection and no bread , have not used this before and won’t again as it is not value for money. £40 for me an the wife , not a great start to the Holiday an we could of gone to any bar / restaurant an ordered what we want an paid the same money ...... not impressed at all not a happy customer..”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Most of the plug points were out of order, many spaces could not access power at all. There was a quiet working area where people were loudly talking on their phones and the hot water machine left my tea with a horrible metallic taste and layer of scum.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 7 years ago

“Food was very limited, they ran out of bread eggs and in the end the only hot food on offer was bacon and beans you also had to wait in queue for bacon and beans were all dried up”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“An enormous area of the lounge was taken up by reserved signs!!! What is going on?”

Helpful Report

(Gatwick North Aspire) - Posted 7 years ago

“Overcrowded, under staffed, the food was low quality as was the choice of drink. One large party took the entire centre of the room and were very loud Will not use this lounge again”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Too crowded. It took a while to find somewhere to sit.”

Helpful Report