Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was as expected, although a little hectic, as there were some larger groups in, trying to get as much down their throats as possible, and although it is normal for all inclusive situations, the barman got very grumpy!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 9 years ago

“We booked on line through my laptop and had no facility to print any confirmation. So we found it quite tedious that the receptionists would not accept us verbally giving them our reservation number and passport ID to let us in. Instead insisting in having us boot up out laptop, then logging onto our mail box, bringing up the relevant confirmation email just so they could "barcode" us in to gain access to something we had paid for. Computer systems are supposed to help not hinder. Yours apparently does the latter.”

Helpful Report

(Calgary Chinook Concourse D Airport Lounge) - Posted 9 years ago

“Nice enough surroundings and food available of decent standard However not much choice on food, stocks seemed low and unimaginative/cheap. No toilet in lounge, having to walk back out and across airport for this isn't relaxing and defies the point if being honest”

Helpful Report

(Liverpool Aspire Lounge) - Posted 9 years ago

“As we arrived the lounge at 6.15 pm we found No sandwiches or decent food left for us especially as we had a hungry 4 year old!!! Only crips and cheese which weren't filling at all!!! The staff told us their daily quota of sandwiches go at lunchtime!!!!! Please make more!!!!!!!!!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Choice of drinks behind the bar not good when you drink Malibu . Only have vodka, chardonay wine , whiskey or beer. They do have guiness which my father drinks . Snacks were poor .no sandwhiches . Only nuts, soreen cake and soup We normally book into the Escape lounge which is much more cleaner and comfortable.we would not go back into Servisair lounge again sorry not normally a moaner but was shocked at the difference in 2 lounges”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“Having used the executive lounges in both terminals 1 and 2 at Manchester, i thought the Swiss Air lounge in T2 needed a bit of a makeover. It looked "tired" and there wasn't enough seating for the numbers booked in - people were standing with their drinks/food. Surely that's why you pay a little extra at the start of your holiday to guarantee comfort before your flight! Compared to the lounge in T1, which has had money spent on it, it is behind the times. The choice in T1 is also more varied, particularly when arriving during breakfast hours.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“Hi When we entered lounge was full so struggled to get a seat together, this lasted for about 45 minutes when I think a plane must have been announced it went a bit quieter. The crackers/snacked weren't re-stocked quick enough and in some cases not at all. The lady behind bar was a credit and very obliging so has stopped rating being poor. There also seems to be an overcrowding due to a lot of under school age children walkin/running about.”

Helpful Report

(Newcastle Airport Lounge) - Posted 10 years ago

“Tables not cleared from other guests wait at bar due to only one person working hard to stock up food and serve drinks all in all better than waiting in terminal but not a first class experience”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“Quite a busy lounge, ok offerings and re-stocked quickly. The toilet certainly for the ladies are inadequate had to q to get in and the bin was overflowing and there is a plastic covering on the toilet seat that always seems to be a mess. However wiifii is great. Would use again.”

Helpful Report

(Faro Airport Lounge) - Posted 10 years ago

“Too any loud children and groups. Not enough food options. Service fr bar staff was good.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“A little more drink options behind the bar would be nice, but not really a big deal. I thought it was good for that time in a morning.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“The lounge was ok, a small selection of sandwiches bu quite tasty, no croissants or pastries available and only large size drinks for pouring would have been nice to have a smaller bottle of water available. Service was good.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Lounge was comfortable but not much choice in the way of food available.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 10 years ago

“The drinks service was well served, hardly any queuing. Bit disappointed with lack of variety of sandwiches, tuna, egg mayo or cheese savoury only, could have done with some ham or chicken sandwiches. Food was also not replenished very quickly, but it was relaxed and stress free.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Comfortable but refreshments a bit sparse”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“Small choice of unimaginative snacks.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“Refreshments were adequate, however was slightly dismayed that no separate area for people with young children, I had gone to lounge for peace and quiet and felt as if I was in a kindergarten. Also felt the dress code should have been adhered to a bit more, shorts, t-shirts and flip flops, I did not think followed the guidelines.”

Helpful Report

(Faro Airport Lounge) - Posted 10 years ago

“I booked the lounge as part of a birthday present for my boyfriend, overall we were a bit disappointed! We were greeted by a friendly member of staff and went to find a table, it was busy but when we found a table it was sticky and dirty. The choice of snacks was also disappointing. I was told when I booked the lounge that there would be sandwiches, soup, cheese and crackers and pastries however there was only soup, cheese and crackers and some nibbles. When I booked it, it also told me that there was a nice view form the lounge and when we got there, there wasn't even windows. Overall we thought we would have been better going to one of the nice bars or restaurants in the airport for similar amount of money and better value!”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“Although there is nothing wrong with this lounge, the variety of food offered is a poor comparison to that offered in Gatwick North where I usually depart from. The Wi-Fi worked well.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews