FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,284 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not at all happy. The gift box I ordered from Waitrose to be delivered has not turned up. The delivery address was to Mrs. R. Mackenzie, Stonecutters Cottage, 50 High Street, Shrivenham, Wiltshire, SN6 8AA - the house next to the chemist. Please deliver as soon as possible and confirm delivery. Pearl Inglis”

Helpful Report

Posted 5 years ago

“The wine ordered was a gift to a London friend. She and her husband were thrilled. As a US resident, it is not easy to send gifts to the UK in a timely manner and this experience was a perfect way to do it.”

Helpful Report

Posted 5 years ago

“Whilst I appreciate the difficulties faced due to Covid I am very disappointed by the lack of communication and failure to deliver before Christmas. I would have appreciated more honesty and the opportunity to cancel”

Helpful Report

Posted 5 years ago

“This is rather a shot in the dark because this was a Christmas gift and the recipient hasn't mentioned them (yet). I must admit, though, reading the ingredients I was very tempted to keep them myself. I was delighted to find BoroughBox on my internet search because of the kind of company they are.”

Helpful Report

Posted 5 years ago

“I bought the man box for my nephew and he loved it. It’s a very original and unique gift. I will definitely buy again. Thank you Happy New Year”

Helpful Report

Posted 5 years ago

“Placed an order on the 12th December for Christmas. 1st January and still not heard anything?! I want a refund!!!”

Helpful Report

Posted 5 years ago

“Excellent service! Hamper was very well received and the goods were delicious, the best champagne they have tasted! Thank you!”

Helpful Report

Posted 5 years ago

“Great service; super efficient and effective. Gift recipient seemed impressed too”

Helpful Report

Posted 5 years ago

“Your service has been extremely poor. Our Order #100124310 for Cian Brown of the 9th December has still NOT been delivered. Nor has that of Olivia Cropper who ordered a box for the same address. Please chase up your delivery firm and see what has happened. Colin Carlin”

Helpful Report

Posted 5 years ago

“The product is very good, but delivery and trying to sort out delivery issues is extremley poor. I ordered the hamper a few weeks before Christmas for friends who helped me nurse my wife who died of cancer, it was to be a special treat for them at Christmas, it did not arrive until 31/12/20. trying to get a delivery date was impossible.”

Helpful Report

Posted 5 years ago

“The gluten free desserts from Slab Bakery were very enjoyable, not too sweet with a firm consistency and attractive flavours. I would certainly recommend them.”

Helpful Report

Posted 5 years ago

“Extremely disappointing customer experience. My order failed to arrive before Christmas. Despite been ordered several weeks before.It still has not arrived almost four weeks after it was ordered.”

Helpful Report

Posted 5 years ago

“Both gifts arrived in plenty of time for Christmas. They looked, I am told, quite inviting . When opened, and tasted, both thought the beer was delicious, as were the snacks. They would have them again so I feel it was a very successful gift and I would buy them again, if needed. I also was very happy with the information I received from you regarding the gifts. Thank you.”

Helpful Report

Posted 5 years ago

“Ordered for my husband for Christmas. He was really happy great gift highly recommended 👍”

Helpful Report

Posted 5 years ago

“Made a lovely Christmas gift. Was delivered quickly and great quality products.”

Helpful Report

Posted 5 years ago

“well packaged, looked very tasty, bought as a gift”

Helpful Report

Posted 5 years ago

“Not recommended at all. Ordered Toppings Pie Christmas selections, which stated in website delivery would not be made until 18th-23rd December. I also requested separately to make sure products not despatched until after 18th December, as needed fresh for hamper gifts. Products arrived on 12th December with BBF dates of 17th December. Contacted both Boroughbox and Toppings Pies numerous times, as could not accept delivery, but no answer. Luckily paid via PayPal who are dealing with this now. Boroughbox just won’t answer any queries.”

Helpful Report

Posted 5 years ago

“Placed an order nearly seven weeks ago; still haven’t received it. Had to chase up repeatedly and was promised it would arrive by Christmas. It didn’t. I did receive Someone else’s order after waiting for five weeks (of an estimated 3-5 day delivery). Radio silence from Borough Box since then. Still don’t have my order, but have a huge, unwanted box of someone else’s order blocking my hallway.”

Helpful Report

Posted 5 years ago

“The service and delivery were excellent. The box arrived well, but not over, packed. The contents were well presented and looked tasty but has not yet been open”

Helpful Report

Posted 5 years ago

“Absolutely appalling. I ordered a Christmas hamper on December 10th for my grandmother and it arrived on the 30th!”

Helpful Report

Posted 5 years ago

FodaBox is rated 4.2 based on 3,284 reviews