FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,284 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“Sadly the lovely chocolates were a present and not for me, although I'm told they were very good. The delivery came in plenty of time for Christmas day and was well packaged.”

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Posted 5 years ago

“Package not yet received, please advise!”

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Posted 5 years ago

“Bought as a gift, the gin hamper. My father loved it, he said he has found some new favourites. Also said it won best gift.”

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Posted 5 years ago

“The product I bought was great. Unfortunately it got broken in transit which meant a replacement had to be sent out, and the replacement didn't arrive in time for Christmas.”

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Posted 5 years ago

“Hamper sent to my goddaughter and family. They said it was beautifully packaged and are looking forward to eating and drinking the contents. Communication was good, and the hamper arrived in time for Christmas day. I will use you again in the future and recommend you to all my friends.”

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Posted 5 years ago

“Brilliant service and recipient of gift delighted. It was delivered two days before Christmas. Thank you. SD”

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Posted 5 years ago

“Good Products, promptly delivered”

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Posted 5 years ago

“Bought as a gift for my daughter who takes a “boring” Packed lunch to school. (Grown up...a teacher)!, When she saw all the different items in the box it was a real pleasure to see. She prefers savoury and this box was just perfect. So many new varieties. Will definitely be buying more boxes for her. Thank you so much.”

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Posted 5 years ago

“I received this today from support at boroughbox - can you believe it... We’d love to get some feedback on your order. In particular we’d love to know: - What was your experience like with the seller on our marketplace? - What was the contact like that you had with us? (the BoroughBox team) - How did your product taste/look? (Or if it was a gift - what did the recipient think of it?) We’re so grateful for any feedback we receive. It helps us understand how our sellers are doing, and most importantly, it means we can improve BoroughBox to give you an even better customer experience. I'd ordered two boxes in mid December - Dec 13th, nothing has been delivered - that's 22 days later! The total ignorance of the set up to not monitor, manage, facilitate indivdual bookings is wholly horrific. They are total amatuers. I'd tried to ring and email from 30th Dec on numerous occassions, they offer no comms at all. What do you think my answers would be to these questions above!! NOTE - THESE GIFTS HAVE STILL NOT ARRIVED SO THE QUESTIONS BELOW HAVE NO PURPOSE!”

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Posted 5 years ago

“Ordered herbs & spices which arrived promptly at a very busy time of year. Well packaged and as description. Can't tell the quality as it was a gift but it looked like a good product.”

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Posted 5 years ago

“I ordered four boxes before the Christmas cut off date. Only one has arrived, more than three weeks after the order and over a week past Christmas. I have had limited communication from BoroughBox and have been left very embarrassed by their service. I will never use this provider again, despite the fact they are supporting local businesses. Terrible.”

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Posted 5 years ago

“Great product. Received on 24th December, just in time for Christmas. Owing to the Covid situation and the Christmas period couriers were working overtime to deliver products. As a consequence I was kept updated with progress.”

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Posted 5 years ago

“Delighted with the service. Ordered 8 hampers after the deadline to arrive before Christmas. 6 out of the 8 hampers were delivered before Christmas. Thank you will use again”

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Posted 5 years ago

“Ordered two boxes of personalised chocolates, really pleased with them when they arrived. Arrived in good time for Christmas even in the middle of pandemic (well done). Very delicate and very pretty. Recipients were really happy with them especially as they were quite unique and personalised. Would definately use again for chocs with that little bit extra. Thankyou”

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Posted 5 years ago

“Great service excellent chilli sauces. Will buy again.”

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Posted 5 years ago

“Cannot review the product as we have not received it yet. It was meant to be a gift. So I am very disappointed.”

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Posted 5 years ago

“Ordered on 13th December as a Christmas Gift. Christmas is officially over and no sign of delivery yet”

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Posted 5 years ago

“I bought a few things from BoroughBox for Christmas presents for my family. All done remotely due to the pandemic. It was perfect. Everything arrived when it said and the quality was really great. I'm very impressed”

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Posted 5 years ago

“hampers ordered through you but supplied through Ginmeister arrived in good time for Christmas. Not good enough BoroughBox. ref 100132123”

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Posted 5 years ago

“Item not received as yet.”

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Posted 5 years ago

FodaBox is rated 4.2 based on 3,284 reviews