Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communications regarding delivery. Thanks.”

Helpful Report

Posted 5 years ago

“My sofa was great value and looks really good. It was delivered on the day and time slot allotted, so was very pleased.”

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Posted 5 years ago

“Really like my bedroom furniture easy to order great customer service easy to put together and every piece needed was all there..”

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Posted 5 years ago

“Easy to order, easy delivery even in these difficult times, & easy to construct. Thank you very much.”

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Posted 5 years ago

“Speedy delivery, received my pink ottoman in two days! Really good quality and packed safely in the box. The delivery driver rang me approx. 20 mins before he arrived to let me know he wouldn’t be long. 5/5 star.”

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Posted 5 years ago

“Bed arrived on day confirmed, fantastic customer service from Holly, lovely delivery drivers and for the price an excellent quality bed that looks much more expensive”

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Posted 5 years ago

“Good quality, excellent delivery service, even took the packaging away after checking everything was perfect !”

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Posted 5 years ago

“Very helpful and good communication. The TV unit looks great and is extremely well made. High quality materials”

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Posted 5 years ago

“Excellent delivery .. issues were resolved very quickly and the quality of the bed is great”

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Posted 5 years ago

“Fantastic company. The bed is amazing, mattress is great, service was 100% with lovely delivery drivers and very fast delivery! 10/10 will be ordering again!”

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Posted 5 years ago

“Fast service, delivered next day and great value for money”

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Posted 5 years ago

“Good to assemble great looking unit delivery spot on.”

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Posted 5 years ago

“Delivery was within two days.So efficient & let you know exactly where they are & exact time for delivery.Super pleased.”

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Posted 5 years ago

“We love our new table and chairs. Great quality and at such a good price. Very happy.”

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Posted 5 years ago

“Excellent service, easy to order with quick delivery ahead of anticipated date.”

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Posted 5 years ago

“Very happy with everything, price, quality, communication, delivery, even the instructions to put it together. I would definitely recommend and use them again! The bed looks great and far more expensive than it was.”

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Posted 5 years ago

“i would definitely recommend this company , great Communication from the time I ordered right through to when I received it, fast delivery and was well wrapped, *++++ very happy”

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Posted 5 years ago

“I bought a set of Darley Grey bedroom items for my new house. I bought two bedside cabinets, a table and a blanket box and the all arrived together which was just great. They arrived via DPD courior which gave a fabulous service. The furniture was extremely well packed and every item arrived without a blemish. I love the painted grey and washed oak finish and the build was reassuringly solid. In fact the quality was amazing.”

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Posted 5 years ago

“Easy to navigate website and was easy enough to select a specific delivery day, when suited me. I was kept up to date along the way with delivery schedules by emails. Would use again and recommend.”

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Posted 5 years ago

“Great bed, my daughter loves it. Delivered on the expected day, called on the day to advise time, and again 10 mins before at my request. Friendly delivery drivers who delivered to the room and even took his shoes off before coming in!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews