Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,925 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and looks fantastic. We are so please with the TV Stand. Also Super fast delivery.”

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Posted 5 years ago

“Super quick delivery. Easy transaction. Bed is perfect and exactly what we were looking for. Will definitely use again.”

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Posted 5 years ago

“Excellent company to deal with and stunning products Thankyou so much great quality great delivery x”

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Posted 5 years ago

“Easy transaction from website to doorstep. Thanks”

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Posted 5 years ago

“Easy transaction from website to doorstep. Thanks”

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Posted 5 years ago

“Sofas were a great price and look brilliant. Also very good communication regarding delivery.”

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Posted 5 years ago

“Very good communications regarding delivery. Thanks.”

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Posted 5 years ago

“My sofa was great value and looks really good. It was delivered on the day and time slot allotted, so was very pleased.”

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Posted 5 years ago

“Really like my bedroom furniture easy to order great customer service easy to put together and every piece needed was all there..”

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Posted 5 years ago

“Easy to order, easy delivery even in these difficult times, & easy to construct. Thank you very much.”

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Posted 5 years ago

“Speedy delivery, received my pink ottoman in two days! Really good quality and packed safely in the box. The delivery driver rang me approx. 20 mins before he arrived to let me know he wouldn’t be long. 5/5 star.”

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Posted 5 years ago

“Bed arrived on day confirmed, fantastic customer service from Holly, lovely delivery drivers and for the price an excellent quality bed that looks much more expensive”

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Posted 5 years ago

“Good quality, excellent delivery service, even took the packaging away after checking everything was perfect !”

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Posted 5 years ago

“Very helpful and good communication. The TV unit looks great and is extremely well made. High quality materials”

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Posted 5 years ago

“Excellent delivery .. issues were resolved very quickly and the quality of the bed is great”

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Posted 5 years ago

“Fantastic company. The bed is amazing, mattress is great, service was 100% with lovely delivery drivers and very fast delivery! 10/10 will be ordering again!”

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Posted 5 years ago

“Fast service, delivered next day and great value for money”

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Posted 5 years ago

“Good to assemble great looking unit delivery spot on.”

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Posted 5 years ago

“Delivery was within two days.So efficient & let you know exactly where they are & exact time for delivery.Super pleased.”

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Posted 5 years ago

“We love our new table and chairs. Great quality and at such a good price. Very happy.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,925 reviews