Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,990 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order a bed back on the 21/06 wasn’t expecting it to come so quickly due to COVID but it was delivered 07/07. Instructions wasn’t the easiest but managed to understand it after getting all parts out. Would highly recommend great quality not a bad thing to say.”

Furniture 123 5 star review on 13th July 2020

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Posted 5 years ago

“Excellent value for money fast delivery can't fault them”

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Posted 5 years ago

“Absolutely first class service ,delivery really quick and table and chairs I received are absolutely lovely look more expensive than they were really good quality.Would definitely purchase again from furniture 123”

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Posted 5 years ago

“Great bed Great customer service and delivery service”

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Posted 5 years ago

“VERY POOR CUSTOMER SERVICE. No effort to made to respond to queries. Comms from the service team are virtually non-existant. Place message and get an automatic response saying within 5 days, but often sooner. Yeah right, try no response at all unless you ring them and arw prepared to wait an hour”

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Posted 5 years ago

“Price excellent. Great service and Delivery”

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Posted 5 years ago

“Poor communication poor delivery Can’t get in touch with anyone Still awaking two items Poor all around”

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Posted 5 years ago

“Rubbish service and impossible to contact Still waiting for delivery and can’t get in touch with anyone”

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Posted 5 years ago

“The table and chairs are solid and well finished and just what we wanted. Delivery was quick.”

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Posted 5 years ago

“Easy to use the website, reasonably priced furniture, fast delivery and I’ve had no problems with my tv cabinet.”

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Posted 5 years ago

“Gorgeous piece of furniture, well made, great finish. Super pleased!!”

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Posted 5 years ago

“Love my tv unit was easy to build looks very nice”

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Posted 5 years ago

“Furniture arrived promptly and was beautiful when assembled very happy with products tv cabinet coffee table and side tables”

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Posted 5 years ago

“Timely delivery and was kept informed throughout the process. Highly recommended.”

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Posted 5 years ago

“Nothing has gone wrong yet apart from you asking me to review something that hasn't been delivered yet ! I was told it would be delivered between the 9-11 July and was then told it would be delayed until September , not really a promising start though ! I'll review the whole experience when it's over !”

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Posted 5 years ago

“My son’s bed had an 8 week lead time but ended up being delivered 3 weeks early. We were regularly kept informed and the bed itself was just what we wanted. Very good quality.”

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Posted 5 years ago

“Love our new chairs they were delivered the next day. We live on a narrowboat and the delivery men carried them to the boat for us they were so helpful. I highly recommend this company.”

Furniture 123 5 star review on 12th July 2020

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great product and delivery time. Great value for money.”

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Posted 5 years ago

“I ordered this bed for my son who has autism and had not slept in his own bed for months. He absolutely loves it ❤️. Order was easy and delivery was fast and friendly 😊 very impressed and I would highly recommend 😊”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,990 reviews