Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,990 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent bed beautiful delivery excellent”

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Posted 5 years ago

“Easy ordering, delivered on time, item exactly as specified. Great Service.”

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Posted 5 years ago

“The only complaint I have is about the chairs which are really badly designed,very difficult to assemble because some of the fittings frankly don't fit properly.I would suggest this matter is looked at.Apart from that the suite is good value.”

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Posted 5 years ago

“slightly complex to put together, but beautiful blue colour and very sturdy. overall very happy”

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Posted 5 years ago

“Order arrived in under 24 hours. Stool in good condition.”

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Posted 5 years ago

“Great service delivery was quick. Product of great quality and quick and easy to put together due to good instructions”

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Posted 5 years ago

“Excellent service, great delivery arrived within the time slot, phoned half an hour before, bed is beautiful very strong, get plenty of spare bits incase, easy to build extremely happy with the quality of the bed.”

Furniture 123 5 star review on 16th July 2020

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Posted 5 years ago

“So happy and impressed as was a bit nervous ordering online! The items were really well packaged and are better than we'd hoped. Wouldn't hesitate to recommend!!”

Furniture 123 5 star review on 15th July 2020

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Posted 5 years ago

“Excellent service. Extremely quick delivery during these times given most of their competitors are blaming Everything on Covid 19. Would definitely recommend and would use again.”

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Posted 5 years ago

“Great service and delivery. The bed came the next day. Very good quality and great for storage... the metal studs aren't quite in line with eachother but that's a minor issue.. it did take 3.5 hours to build but is worth it.”

Furniture 123 4 star review on 15th July 2020

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Posted 5 years ago

“Very good service delivery was very good came earlier than expected”

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Posted 5 years ago

“Great service, really lovely chairs. Very happy, thanks!”

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Posted 5 years ago

“Great value for money dining room table and chairs - speedy delivery too.”

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Posted 5 years ago

“Could not fault this company, delivery men so helpful and friendly and both my partner and I love our new bed, instructions easy to follow, it looks amazing. Will use furniture 123 again”

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Posted 5 years ago

“Love this Khloe Ottoman Navy bed. Great quality, great storage and so comfy. A bit of a mission to put together but worth it. And at £369.97, it was such a bargain.”

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Posted 5 years ago

“Table top was split and took nearly 3weeks to sort out and had a replacement but that is no good holes in wrong place can’t be bother contact you as you take too long to answer won’t shop with you again”

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Posted 5 years ago

“Absolute nightmare from begining to end wro g items delivered got lft with me picked up 5 days later order cancelled then when it came very difficult to put together a dnot as good quality as I expected quite flimsy and getti g through to yourselves a nightmare but last lady I dealt with got ward robe sent out tome the next day”

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Posted 5 years ago

“Positives : tv unit with electric fire absolutely beautiful far better quality than I expected for the money ! Love it ! Packed perfectly! Negatives : delivered a day early after I stressed a Saturday delivery due to working only by chance I popped home for 5 minutes and found delivery man posting a note through door! I asked when it would have been delivered again and he said Thursday ish! Would have been very unhappy ☹️ also unit was self assembly with no instructions ☹️ But it looks beautiful so I’m happy 😃”

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Posted 5 years ago

“Great pieces of furniture, very impressed with quality and packaged very well.”

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Posted 5 years ago

“First purchase from Furniture 123 and I will definitely use them again. Website easy to navigate, plenty of product choice and great communication in terms of delivery. My item is good quality and it arrived a day before expected!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,990 reviews