Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,990 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for great team that replying. Hope i will be able with yours support return my item Coffee Table soon .”

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Posted 5 years ago

“Quick delivery.The item was exactly as described...pleased,no issues at all.”

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Posted 5 years ago

“Very good product and fast delivery. 55” TV sits perfectly Very pleased”

Furniture 123 5 star review on 9th July 2020

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Posted 5 years ago

“Everything, wrong item sent, company still have not refunded my money having said they would not be getting anymore. I WOULD NOT ORDER FROM THIS COMPANY AGAIN”

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Posted 5 years ago

“Very happy with purchase and quick delivery”

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Posted 5 years ago

“Came to me damaged”

Furniture 123 1 star review on 9th July 2020

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Posted 5 years ago

“Delivery of my sofa was delayed 3 times (which due to COVID is totally understandable). However, the sofa did eventually arrive with damage on all sides which was extremely disappointing. I’ve been trying to get through by phone/text and email to no avail. I just want my money back!! Fearing legal action is my only option now. Avoid at all cost, £500 is too much to lose for me.”

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Posted 5 years ago

“Quite disappointing, ordered desk and told it had been despatched. Now i have been informed delivery will not be for another 4 weeks!”

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Posted 5 years ago

“I clearly Booked Delivery sat 4th July for delivery. Night before text be delivered mon 6th, so I could have worked the sat. An worse I had to take a stupid holiday for the mon.. So not impressed”

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Posted 5 years ago

“Excellent delivery, excellent quality, would recommend. The Ottoman bed does take up a little more room in the bedroom than a standard divan, but it still fitted in the space we had. Love it.”

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Posted 5 years ago

“Thanks for prompt service. My order arrived as promised and I’m very happy with my new table, which was super easy to put together”

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Posted 5 years ago

“After I had ordered the bed and read some of the reviews, I was concerned! I have high expectations and I like good quality. However....I bought this for my little girls room. Although I wanted it to look pretty I wanted it to be relatively solid!! Without paying the price tag....just in case!! I am delighted with the quality! It’s not a £2k bed.....so why expect otherwise!! I believe it will stand the test of time. It was easy to build and it feels sturdy! You can see the staples and black surround ‘at the back’. But nobody is going to see that! It’s pretty, solid and comfortable with our mattress. Perfect for a child/teenager or someone that loves blush!! If you are realistic and appreciate the fact you’re only paying £300.....it’s worth what you’ve paid and more!!”

Furniture 123 5 star review on 8th July 2020

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Posted 5 years ago

“We ordered the petrol blue and burnt orange Payton sofas. The sofas are amazing, really good quality beautifully made, received so many compliments. Delivery was delayed due to Covid 19 but when the delivery men arrived they were really helpful.”

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Posted 5 years ago

“Lovely quality piece of furniture for a good price and quick delivery too!”

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Posted 5 years ago

“Fast delivery, good value and great quality bed. Not the easiest product to assemble (took a couple of hours and had to read the instructions a few times) but worth it!”

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Posted 5 years ago

“Would highly recommend!”

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Posted 5 years ago

“Just opened the box and I have got to glue, fill and sand down as there is a big crack in the side panel. For £400 why should you expect this. Too much hassle to send back.”

Furniture 123 1 star review on 8th July 2020

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Posted 5 years ago

“Sod item was dispatched 01/07/20 heard nothing since”

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Posted 5 years ago

“Nice looking furniture.”

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Posted 5 years ago

“Great furniture. Very comfortable and glamorous for a steal price.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,990 reviews