Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,990 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super Fast delivery. Polite delivery driver. Easy to assemble, took about 40 minutes each unit. Changed the knobs to crystal ones. Look perfect in guest bedroom.”

Furniture 123 5 star review on 8th July 2020

Helpful Report

Posted 5 years ago

“Liked the look of the lights ordered them, arrived quickly very pleased with them can't wait to get them Hung up when we have finished decorating the kitchen”

Helpful Report

Posted 5 years ago

“Product and price were great. Originally told it would be delivered the following week (when ordered) but it was a week after that. Can't complain too much though given the times we're in. Would order from here again.”

Helpful Report

Posted 5 years ago

“So in love with my bed. Very good quality, well made ,love the storage space underneath, & my daughter & her partner put it together for me & they said the instructions was simple to follow. I did have 2 missing parts which wasn’t a major problem as it was only the plastic cup bits that hold the slates together which I phoned the customer services & explained & they was very polite & helpful & had them sent straight out to me the next day. It’s well worth the money!! So happy with the service & will recommend them”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Actually didn't realise it was self assembly. But the plans were easy to follow and it looks great. Delivery guys were very helpful too. Would (and have) reccomend to friends.”

Helpful Report

Posted 5 years ago

“Received lots of compliments on my chair and sofa! Second time ordering from furniture123 & their delivery has been efficient and accurate.”

Helpful Report

Posted 5 years ago

“Very easy to arrange. Only issue was the pick up point was direct appliances and i was looking for 123 furniture. Just a pointer to put on collection details.”

Helpful Report

Posted 5 years ago

“Good solid product (bed). Well made, easy to assemble. Looks exactly like online image and was delivered on the date agree. Brilliant service. I would use this company again to purchase furniture.”

Helpful Report

Posted 5 years ago

“So in love with my coffee table it completely changed the room. Good communication and quick delivery.”

Helpful Report

Posted 5 years ago

“Delivery very quick and efficient. No problems.”

Helpful Report

Posted 5 years ago

“Fast delivery. Easy to assemble bed. Great packaging. Looks nice and feels sturdy. Thanks. My 8 year old and son have since slept in the bed together and it still feels secure and sturdy.”

Helpful Report

Posted 5 years ago

“Delivered next day, 2 chandelier lights. Fast and efficient. Both lights are up a and look great. Very pleased with them.”

Helpful Report

Posted 5 years ago

“Easy ordering, great delivery, great table, Easy putting together. And great price. The only tiny niggle is the White paint on the table pedestal was sloppy and had dried with paint drips but I genuinely can’t see them so all is good and it doesn’t detract from it be a great buy!”

Helpful Report

Posted 5 years ago

“My new pink pouffe is quite possibly my favourite possession!”

Helpful Report

Posted 5 years ago

“Love my furniture 🥰🥰🥰 will defo be ordering again 👍👍👍”

Helpful Report

Posted 5 years ago

“Excellent”

Helpful Report

Posted 5 years ago

“Very pleased with my new sideboard! Came quickly and looks just as good as in the photos.”

Helpful Report

Posted 5 years ago

“Delivery took longer than expected even during COVID restrictions. This request to do a review came before the product. I want to return the product and followed the process. I received an email saying someone would be in touch within one working day which was five days ago. Now unable to contact anyone by telephone. Will not order anything again”

Helpful Report

Posted 5 years ago

“Ordered wardrobe, chest of drawers & 2 bedside cabinets. Order was delivered on day stated really well packaged. Only problem was one top panel on bedside cabinets was quite scratched”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,990 reviews