Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,988 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and by two friendly, helpful deliverymen. Bunk bed is as described and very substantial. Extremely satisfied with the quality for the price. As other reviewers noted for the Sky bunk bed the construction took longer than the advised time.”

Helpful Report

Posted 5 years ago

“Delivered a bed which is too wide so the standard mattress does not fit. Offered me £20 to keep the fault bed. Now expect me to pay for the refund after being chased for weeks. Terrible service.”

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Posted 5 years ago

“Arrived early and driver and assistant very helpful.No parts broken,”

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Posted 5 years ago

“Everything from order to delivery was perfect. Highly recommended.”

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Posted 5 years ago

“Item arrived in time and was kept up to date throughout. Fair price and item matched description. Very happy”

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Posted 5 years ago

“We ordered a bench for our hallway, it arrived within 2 day’s, packaged really well. The bench it’s self was even better than the picture!”

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Posted 5 years ago

“Delivery of table and chairs was on time and i looking great Thanks”

Furniture 123 5 star review on 5th August 2020

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Posted 5 years ago

“Bought a pair of oak bedside tables. Everything I hoped they'd be. Lovely to look at and really good quality. Very impressive packaging to protect its' precious contents. Great value for money.”

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Posted 5 years ago

“Item arrived on time and pleased with my it. Communications were good when needed. Good service that's all you need.”

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Posted 5 years ago

“Absolutely delighted with the sofa bed I purchased, good quality and a great price. Fabric looks very luxurious and certainly looks more expensive than what it actually cost. The downside was the assembly of the item. My dad is a joiner and it took him a considerable amount of time as instructions weren’t clear and he had great difficulty getting the screws to fit in the current place. Also found the delivery driver quite abrupt. He had difficulty locating the property and then left 2 boxes, one of which was particularly heavy, in the communal hallway to my flat. It was then difficult for me to move into the flat on my own. Overall, great product but assembly instructions and delivery were lacking.”

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Posted 5 years ago

“Fantastic communication, very quick delivery & helpful delivery drivers. Really pleased with our new, very well made bed.”

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Posted 5 years ago

“Good quality furniture, better than expected, lost a star gue to quite a delay in delivery”

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Posted 5 years ago

“Not happy my item was damaged in left side texted got no reply”

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Posted 5 years ago

“Great service and great products I am very happy with my purcheses”

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Posted 5 years ago

“The Angelica dining table is absolutely Beautiful. All came intact, wrapped really well. First time ordering from furniture 123 and will certainly be ordering again. Thank you!”

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Posted 5 years ago

“Very good price and delivery!!thank you!!!”

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Posted 5 years ago

“I placed ny order and was initially given a date for delivery, the date was changed to two days earlier...the info stated i would get a text 30 minutes before delivery...i got a phone call instead...everything that was said in ny email was carried out 100%....my table was packed very well, and delivered on time by 2 very professional delivery men...i am very pleased and would recommend your services without hesitation. Thank you”

Furniture 123 5 star review on 4th August 2020

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Posted 5 years ago

“I bought a mirror console table and its beautiful, very good packing , good communication specially with delivery . Excellent service”

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Posted 5 years ago

“Really like my Julian Bowen Monza 2 seater retro sofa. Stylish, compact and easy to assemble. Importantly it's comfy.”

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Posted 5 years ago

“Great beds..great communication from company and updates and super delivery. Highly recommend”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,988 reviews