Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,931 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,931 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a mirror console table and its beautiful, very good packing , good communication specially with delivery . Excellent service”

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Posted 5 years ago

“Really like my Julian Bowen Monza 2 seater retro sofa. Stylish, compact and easy to assemble. Importantly it's comfy.”

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Posted 5 years ago

“Great beds..great communication from company and updates and super delivery. Highly recommend”

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Posted 5 years ago

“Absolute beautiful bed for my daughter, she’s never been out of it since we put it up haha typical pre teen !! Amazing delivery time and the lads who delivered it were spot on 10/10 overall defo recommend and use store again.”

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Posted 5 years ago

“Great price, great delivery and very happy with my coffee table! Would definitely recommend to others.”

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Posted 5 years ago

“Didn't reflect that no stock was available. Very disappointed.”

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Posted 5 years ago

“Lovely bed (blue amara), looks good and well made for the price. Delivery is a little slow and moved a couple of times but the communication was good.”

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Posted 5 years ago

“Love my orange settee , loved the price , loved the service and the delivery men where rearly good carnt find fault with any would strongly recommend”

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Posted 5 years ago

“This furniture was pretty easy to assemble. It looks really stylish & is extremely good quality for the price paid. I would highly recommend this lovely furniture.”

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Posted 5 years ago

“From ordering my item to delivery was spot on, i ordered my item on therd websit and less them 2 days later my item was delivered, well packed, i would differently be ordering from this company again.”

Furniture 123 5 star review on 4th August 2020

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Posted 5 years ago

“Delivered sooner than expected. A doddle to put together. Looks fabulous. Very Happy”

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Posted 5 years ago

“Quick delivery - with estimated delivery times given. The mirror I ordered was simple to put in place. Very pleased .”

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Posted 5 years ago

“Really nice chair, easy to assemble, great size, and so comfy!”

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Posted 5 years ago

“Fantastic item couldn’t believe how quickly it came too”

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Posted 5 years ago

“Very happy!!Kids sleep well and comfty!!”

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Posted 5 years ago

“Delighted with the bed and mattress and quick delivery 😁”

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Posted 5 years ago

“Purchased a desk for home office, I am very happy with the quality and value for money. Delivery was prompt and because we were away the delivery driver phoned me and arranged where to leave it, I will use Furniture 123 again.”

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Posted 5 years ago

“Excellent service, prompt delivery. Excellent value for money”

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Posted 5 years ago

“Good quality furniture, easy to assemble. Fair pricing for the quality of it all. My 6 year old son is very happy with his new furniture.”

Furniture 123 5 star review on 3rd August 2020

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Posted 5 years ago

“So pleased with our purchase a Payton Armchair. Very comfy. Efficient , fast delivery. The communication from the delivery company was excellent. Thank you.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,931 reviews