Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,926 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bedroom Drawer set arrived quickly and was fantastic quality. Very pleased with the product. Delivery Costs were very high though.”

Helpful Report

Posted 5 years ago

“Very modern and smart looking well impressed thankyou”

Helpful Report

Posted 5 years ago

“Excellent Bunk Bed! Very solid construction. Took approx 2.5 hours to build alone. Instructions were very easy to follow and all parts were labelled😊 1 corner of laminate was damaged all in all very please with purchase and price.”

Furniture 123 4 star review on 22nd May 2020

Helpful Report

Posted 5 years ago

“Excellent service, no problems at all.”

Helpful Report

Posted 5 years ago

“Delivery for the shoe cabinet I’d ordered was prompt, with email and text updates. Sturdy piece of furniture too.”

Helpful Report

Posted 5 years ago

“Amazing furniture for an amazing prices. Great comunication. Very well packed. Thanks”

Furniture 123 5 star review on 21st May 2020

Helpful Report

Posted 5 years ago

“Love our new bed, went together easily enough without any problems and the end product is spot on. I wouldn’t hesitate purchasing more furniture from them, Thank you”

Helpful Report

Posted 5 years ago

“Great quality, strong well built. So handy it's already assembled Looks beautiful. Wish they had more furniture to this set. Would definitely use this company again.”

Helpful Report

Posted 5 years ago

“Brilliant customer service - speedy delivery, good price and lovely bed. There was a part missing and I contacted them via email and had a lovely response and the missing part was sent out and received 4 days later. Thanks so much. Would totally order from them again.”

Helpful Report

Posted 5 years ago

“Excellent service, Really pleased with the quality and colour, would definitely recommend to family and friends. Thank you so much”

Helpful Report

Posted 5 years ago

“Beautiful quality beds. Easy to assemble with a bit of help. Beds are really sturdy and look fabulous in my children’s bedroom. Fantastic customer service and fast delivery.”

Helpful Report

Posted 5 years ago

“Lovely quality bed, great value for money. Easy to assemble although does take a while to put together. (2 of us, 2hrs). Really pleased with it. Customer service great to. Quick delivery and delivered on time. Would recommend the bed and the company.”

Helpful Report

Posted 5 years ago

“Fawlsey Dining table with 2 chairs and bench looks amazing and is well built. Order came within 3 days, considering the current climate that was super fast.”

Helpful Report

Posted 5 years ago

“Apart from not confirming my delivery date and a time slot, everything was fine. Very happy with my new chest of drawers.”

Helpful Report

Posted 5 years ago

“Really pleased with my table,great value for money,would recommend.had to wait slightly longer,under the current situation,but was worth the wait”

Helpful Report

Posted 5 years ago

“Excellent product outstand ingredients service”

Helpful Report

Posted 5 years ago

“Great service and value”

Helpful Report

Posted 5 years ago

“Price was great. Delivery was hassle free. Looks amazing with our tv on it.”

Helpful Report

Posted 5 years ago

“Brilliant service great prices quick delivery”

Helpful Report

Posted 5 years ago

“Excellent product for the price, good quality exceeded my expectations.”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,926 reviews