Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,962 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have a small garden... Purchasing the Cube furniture was perfect..looks good..easy to assemble..very happy Delivery was good and kept informed”

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Posted 5 years ago

“Ordered item Friday night, delivered on Monday morning. Very well made quality item, very impressed with quality, price and quick delivery.. Will definitely use this furniture company again!”

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Posted 5 years ago

“Excellent service from start to finish..”

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Posted 5 years ago

“So impressed by the quality of the bed and how quickly it was delivered. Instructions were a little vague in places but more than made up for by how beautiful it looks put together. And for such a good price!”

Furniture 123 5 star review on 22nd May 2020

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Posted 5 years ago

“Really fast and reasonable. The beds seem solid too. All in very happy.”

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Posted 5 years ago

“The quality of my order was1st class. I would recommend them to anyone.”

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Posted 5 years ago

“goods came one day late due to covo 19 but once I got in touch with furniture123 all problems were solved the old fashion way company very polite and efficient”

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Posted 5 years ago

“Great fire looks nice in the wall”

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Posted 5 years ago

“In urgent need of bedroom furniture I came across Furniture123 during my online search. I found what I wanted regarding size and within my price range. Delivery was extremely quick, although set for within the standard 4 day delivery I received an e-mail update later to say the delivery would be made next day. Great!! The delivery guys were helpful and friendly. After some delay in being able to assemble/install the the furniture I am now able to say I am very pleased with the standard of packing, assembly instructions and quality of finish. (commensurate with the price of the items) I feel they will fulfill my needs very well. Unfortunately I could not get a matching pair (See picture) but they are the right size for the job and sit well together.”

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Posted 5 years ago

“Ordered outdoor dining table and chairs which were fabulous quality and delivered within 2 days. Great service by the delivery drivers delivering to the back gate and they were very pleasant. Would definitely order again but need to find space in the garden first”

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Posted 5 years ago

“Lovley piece of furniture. So happy with it. Thank you.”

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Posted 5 years ago

“The customer service was excellent but the table and chairs I ordered was appalling. There was scratches and chips on the table and the chairs was not put together properly. I had to ring up immediately but was fully refunded. No trouble. I will use again but will never order satin finish in anything.”

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Posted 5 years ago

“Fantastic company, my daughters bed is just stunning 🥰 I am thrilled. The quality is amazing and it looks gorgeous in her room, I admit because the price was so reasonable I was worried about what the quality would be like, it has surpassed all expectations, thank you furniture 123!!!! We will definitely be ordering from you again. Also the company you use to deliver your goods is super!!! One very happy customer 😃”

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Posted 5 years ago

“Excellent service, fast delivery, beautiful piece of furniture, very reasonably priced, we couldn't be happier. Also easy to assemble in less than 5 minutes.”

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Posted 5 years ago

“Ordered TV unit at 15.00 arrived 9 o’clock the next morning brilliant service and really pleased with my product”

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Posted 5 years ago

“Quick delivery, well packed The table is beautiful and solidly built.”

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Posted 5 years ago

“Bedroom Drawer set arrived quickly and was fantastic quality. Very pleased with the product. Delivery Costs were very high though.”

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Posted 5 years ago

“Very modern and smart looking well impressed thankyou”

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Posted 5 years ago

“Excellent Bunk Bed! Very solid construction. Took approx 2.5 hours to build alone. Instructions were very easy to follow and all parts were labelled😊 1 corner of laminate was damaged all in all very please with purchase and price.”

Furniture 123 4 star review on 22nd May 2020

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Posted 5 years ago

“Excellent service, no problems at all.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,962 reviews