Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,962 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery for the shoe cabinet I’d ordered was prompt, with email and text updates. Sturdy piece of furniture too.”

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Posted 5 years ago

“Amazing furniture for an amazing prices. Great comunication. Very well packed. Thanks”

Furniture 123 5 star review on 21st May 2020

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Posted 5 years ago

“Love our new bed, went together easily enough without any problems and the end product is spot on. I wouldn’t hesitate purchasing more furniture from them, Thank you”

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Posted 5 years ago

“Great quality, strong well built. So handy it's already assembled Looks beautiful. Wish they had more furniture to this set. Would definitely use this company again.”

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Posted 5 years ago

“Brilliant customer service - speedy delivery, good price and lovely bed. There was a part missing and I contacted them via email and had a lovely response and the missing part was sent out and received 4 days later. Thanks so much. Would totally order from them again.”

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Posted 5 years ago

“Excellent service, Really pleased with the quality and colour, would definitely recommend to family and friends. Thank you so much”

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Posted 5 years ago

“Beautiful quality beds. Easy to assemble with a bit of help. Beds are really sturdy and look fabulous in my children’s bedroom. Fantastic customer service and fast delivery.”

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Posted 5 years ago

“Lovely quality bed, great value for money. Easy to assemble although does take a while to put together. (2 of us, 2hrs). Really pleased with it. Customer service great to. Quick delivery and delivered on time. Would recommend the bed and the company.”

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Posted 5 years ago

“Fawlsey Dining table with 2 chairs and bench looks amazing and is well built. Order came within 3 days, considering the current climate that was super fast.”

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Posted 5 years ago

“Apart from not confirming my delivery date and a time slot, everything was fine. Very happy with my new chest of drawers.”

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Posted 5 years ago

“Really pleased with my table,great value for money,would recommend.had to wait slightly longer,under the current situation,but was worth the wait”

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Posted 5 years ago

“Excellent product outstand ingredients service”

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Posted 5 years ago

“Great service and value”

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Posted 5 years ago

“Price was great. Delivery was hassle free. Looks amazing with our tv on it.”

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Posted 5 years ago

“Brilliant service great prices quick delivery”

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Posted 5 years ago

“Excellent product for the price, good quality exceeded my expectations.”

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Posted 5 years ago

“This is the second time I’ve ordered from this company and the reason I returned is that the service is excellent and the quality and price of the tables I have ordered is very good value. I chose the date of delivery and the table arrived, no problems whatsoever ever - makes a refreshing change - and I’ll be back again!! Well done and thank you for an easy and pleasurable transaction.”

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Posted 5 years ago

“Beautiful furniture, great service all round a very happy customer”

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Posted 5 years ago

“Delivered on time with very helpful drivers, quality of product was very good and looked excellant when assembled.”

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Posted 5 years ago

“First time buying from this sit. Amazing product. Will defo be back for more stuf..”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,962 reviews