Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,931 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,931 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and delivery was quick, they even took the boxes into the room ready for us.... great service all round”

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Posted 5 years ago

“Fantastic service kept us updated on expected delivery times and deliver earlier than stated. Furniture is beautiful and would recommend.”

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Posted 5 years ago

“Good communication and service. Lovely garden furniture.”

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Posted 5 years ago

“Absolutely love my chair. Really comfortable. Lovely material and colour as depicted.”

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Posted 5 years ago

“Good solid sideboard that looks great with lights on or off. Very pleased straight forward assembly.”

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Posted 5 years ago

“Brilliant”

Furniture 123 5 star review on 24th July 2020

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Posted 5 years ago

“good quality”

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Posted 5 years ago

“Ordered rattan garden furniture showing a delivery time of one week. Company contacted us to offer earlier delivery which suited. Delivered as expected by two very pleasant and helpful drivers. Furniture perfect. Very happy.”

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Posted 5 years ago

“Love all the stuff I bought came on time one item missing should have been delivered all together, no reason given.”

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Posted 5 years ago

“Fast delivery and a lovely chair, easy to assemble, thank you.”

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Posted 5 years ago

“Good service, fast delivery and no problems at all”

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Posted 5 years ago

“Ordered a lovely ottoman bed. Looks even better in person absolutely gorgeous. Will definitely be ordering again from you.”

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Posted 5 years ago

“Delivery 2 months late”

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Posted 5 years ago

“Delivery was on time and the delivery staff were very informative, polite and friendly, the bed is perfect, thank you!”

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Posted 5 years ago

“I'd never ordered from furniture 123 before and had looked everywhere for some rattan furniture. Most local places were sold out or had a 6 week+ delivery date. I came across the ideal set at furniture 123 with delivery within 5 days. I was a bit apprehensive at first but I didnt need to be. The delivery arrived on the expected day and the furniture was such a good quality. Really pleased and will definitely order from here again.”

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Posted 5 years ago

“Very satisfied with the chairs. Recommended”

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Posted 5 years ago

“Speedy delivery and I absolutely love my tables. They are perfect in my living room”

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Posted 5 years ago

“We received our bed and very happy but small problem but was rectified promptly”

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Posted 5 years ago

“Excellent service and price and delivery was so quick the drawers look lovely”

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Posted 5 years ago

“I love this bed! Quality is lovely, easy to build and exactly as shown!”

Furniture 123 5 star review on 23rd July 2020

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,931 reviews