Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,962 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality table, delivery to the highlands in a week First class! For Us”

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Posted 5 years ago

“Quick & efficient service. Ordered & delivered in less than a week. & competitive price. Definitely would recommend & use company again.”

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Posted 5 years ago

“Furniture was riddled with wood worm”

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Posted 5 years ago

“Great service. Arrived on time. Was slightly fiddly to put together and took a number of hours but looks stunning when finished. Quality piece of furniture at a very reasonable price. Glad I bought it.”

Furniture 123 4 star review on 9th September 2020

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Posted 5 years ago

“Really lovely ottoman and a very good price”

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Posted 5 years ago

“We were very happy with our product, when it arrived, it was packed really well and suits what we needed it for.”

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Posted 5 years ago

“Great Service ,suprised at the quality for what was a great price. Would have been five stars but we paid for next day delivery and it took two days.”

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Posted 5 years ago

“Great price, great quality and quick delivery - love it!”

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Posted 5 years ago

“Fantastic company, fast delivery, 2 days, excellent value for money, top quality products.”

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Posted 5 years ago

“Wasn’t sure about buying a sofa on line, but so far, I couldn’t be happier - beautiful fabric, love the style, really comfortable and a complete bargain! Delivery was much quicker than had been estimated, and very efficient on the day. Only issue was I didn’t get much notice it was coming.”

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Posted 5 years ago

“Bought bed and arrived next day. Well packed no problems at all”

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Posted 5 years ago

“Next day delivery. Well packed no problems at all. Highly recommended!!!”

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Posted 5 years ago

“My chest of drawers,lived up to expectations,easy to assemble and very sturdy. I am happy with it,even though I ordered the wrong size because it looked bigger online.”

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Posted 5 years ago

“Customer service was helpful and efficient. The TV unit I purchased was easily put together and looks fabulous. Price was okay perhaps a little more expensive than some other sites but I am very happy with my purchase”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Excellent professional service and quality item”

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Posted 5 years ago

“If I could give 0 stars I would. I bought what was supposed to be a “solid wood” wardrobe however what arrived was cheap MDF covered in damage. I have tried to contact customer services on numerous occasions and no one has gotten back to me. Poor company - do not purchase from them!”

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Posted 5 years ago

“Like the product very much. Problems with delivery being postponed several times but customer service responded quickly. Price very reasonable.”

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Posted 5 years ago

“Absolutely faultless! Good communication, very helpful & friendly delivery man. Quick delivery. Very pleased with my purchases. Would definitely use again.”

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Posted 5 years ago

“Delighted with my tables but very disappointed that I was charged £50 for delivery to a 'rural' area when I live in the middle of the 3rd largest city in Scotland. Would definitely put me off ordering from this company again.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,962 reviews