Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,931 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,931 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a sideboard which I am delighted with and it was very well priced! Delivery was excellent, they were very helpful. No problems and would shop here again.”

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Posted 4 years ago

“Superb quality great customer service delivery on time Best Buy in a long time would definitely recommend company and this beautiful TV unit”

Furniture 123 5 star review on 2nd September 2020

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Posted 4 years ago

“Order arrived on identified delivery date - delivery people telephoned prior to arriving at property.”

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Posted 4 years ago

“Really impressed with the quality of the bed. Very sturdy! My little girl loves it. Yes the slats are a little short if I had to pick a bone with with it, but they fit and are very think and sturdy.”

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Posted 4 years ago

“Ordered the item on 23/08/20 and it is now 02/09/20 and as yet it still has not arrived,am now having to pick up the item from the parcel depot!!!!have not had any feedback from 123 as to what is going on,will not be useing them again!!”

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Posted 4 years ago

“Good quality sky bunk bed product and great delivery service”

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Posted 4 years ago

“One stop shop, high quality items”

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Posted 4 years ago

“Excellent service all round. Very helpful salesperson and a very reasonable price. Ordered my bed around lunch time and it was delivered early the next day. Excellent delivery service, letting me know when they would arrive, and then arrived on time! Really happy with the quality of my purchase. I would definitely reccomend.”

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Posted 4 years ago

“Beautiful ottoman and exactly as shown on the website”

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Posted 4 years ago

“Good value for the table and chairs”

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Posted 4 years ago

“Very good service and delivered on time.”

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Posted 4 years ago

“Easy website to browse. Kept updated on delivery, pleasant delivery man. Product well made and easy enough to put together. Good value for the money, would recommend to friends and family”

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Posted 4 years ago

“Product as expected, in great condition, at a competitive price and delivered earlier than predicted Great communication from seller, overall great experience - highly recommend”

Furniture 123 5 star review on 1st September 2020

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Posted 4 years ago

“Good website, swift shipping and good quality product at reasonable price.”

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Posted 4 years ago

“Kept updated right through to time-slotted delivery and product quality excellent. Highly recommended supplier”

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Posted 4 years ago

“Lovely piece. A long delivery time but worth it. Only complaint is that it’s very noisy when pulling out the baskets. If the cubby holes were lined in felt, it would be perfect.”

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Posted 4 years ago

“Great product easy to follow and looks amazing! One happy little girl”

Furniture 123 4 star review on 31st August 2020

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Posted 4 years ago

“I've been trying for over a month to get a TV stand and a console table from a famous expensive furniture webpage without success. I had to cancel with them several times since they could not meet the delivery time they promised. So I arrived to the webpage of furniture123 and I found the perfect items, which arrived extremely fast and in great conditions. It was such a pleasure after months of bad service from other companies!! I cannot recommend them enough.”

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Posted 4 years ago

“The delivery drive was rude and left the package at the main door of the building for my 90 year old Mother to collect.”

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Posted 4 years ago

“Super fast delivery. Furniture very well packaged. Amazing quality, highly recommended”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,931 reviews