Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,009 Reviews

88 %

of reviewers recommend Furniture 123

4.5

Based on 6,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The table and four chairs look good, and were good value. The chairs are very comfortable as well as looking good. Two issues however - the sales person told me the chairs were not self-assembly, despite the website indicating they were self-assembly. I checked twice but the sales person assured me they weren't. When they arrived they were in many pieces to be assembled. Second issue was delivery. I paid upfront and arranged for delivery when convenient for me, in two weeks. DHL texted to say they would deliver them in one week. Couldn't get through to customer service. Then I got another DHL text telling me they were coming the next day. Managed to delay DHL to three days. In the end it worked out OK but was not as arranged and no reply from customer services when I tried to find out what was going on.”

Helpful Report

Posted 5 years ago

“Sofa looks great, exactly as pictured. Not the highest quality fabric but can’t complain for the price. Excellent service by delivery drivers, I live on the second floor, they brought the sofa up no questions asked.”

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Posted 5 years ago

“Fantastic customer service”

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Posted 5 years ago

“Excellent service once again ✊🏽🙏🏻❤️”

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Posted 5 years ago

“Excellent service, beautiful bed.”

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Posted 5 years ago

“Fantastic, speedy delivery. I took a gamble and ordered a mirror which arrived well packaged and in perfect condition.”

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Posted 5 years ago

“Quick delivery, well packed,”

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Posted 5 years ago

“Fast delivery, easy to assemble and daughter loves her new bed.”

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Posted 5 years ago

“Very impressed with the whole service after sales keeping us up to date with delivery was excellant”

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Posted 5 years ago

“Beautiful chairs. Prompt delivery. Happy customer”

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Posted 5 years ago

“Great product quality, easy assembly and precise manufacturing.”

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Posted 5 years ago

“Tv table looks great in our lounge. Good quality and a reasonable price. A couple of delivery changes but still only a few weeks from initial order.”

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Posted 5 years ago

“Very good quality, fast and efficient delivery. Polite and helpful team.”

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Posted 5 years ago

“Absolutely delighted with the service. We ordered a message WC, sink and fittings. All items arrived in perfect condition. They were very well packaged and arrived very quickly. Prices were very good.”

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Posted 5 years ago

“Beautiful sofa, delivery was delayed by a day and we received an immediate refund. Would highly recommend”

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Posted 5 years ago

“Excellent piece of furniture, beautiful colour, very comfy (the dog loves it 😂). Apart from a few delivery date changes everything has run smoothly...worth the wait though.”

Furniture 123 5 star review on 22nd March 2021

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Posted 5 years ago

“Beautiful chair/sofa. Excellent delivery time”

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Posted 5 years ago

“Found them very good at keeping me informed with everything regarding my order and really nice and helpful over the phone.”

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Posted 5 years ago

“delivered earlier than planned very friendly and and helpful”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 6,009 reviews