Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tv cabinet at a great price. Thanks guys”

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Posted 5 years ago

“The safina king size bed beautiful bed, excellent quality, will definitely shop here again, delivered on the day of my choice, excellent service!”

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Posted 5 years ago

“On time and easy to assemble great service will definitely recommend.”

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Posted 5 years ago

“Bought the Margot ottoman bed. Slight delay on delivery due to Covid, but the company kept me informed and replied to my my queries quickly and courteously. Great service. Love the bed, and brilliant price for what it is, really sturdy, great looking and very comfortable.”

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Posted 5 years ago

“Love furniture I have ordered on 3 occasions now my recent 2 were for table and a bench which I bought for my mum and we loved the bench that much I both one for my self and one for sister. Speed of delivery was exceptional delivered inside 5 working days on each occasion way faster than I though it would be”

Furniture 123 5 star review on 5th August 2020

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Posted 5 years ago

“2nd time we have ordered from furniture 123 and couldn’t be happier. Genuine quality items for great prices. Alway inform you when you are to expect delivery. Great service.”

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Posted 5 years ago

“The storage bench looks amazing. The delivery date was confirmed a few weeks before. I am completely satisfied with a price, a quality and a customer service.”

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Posted 5 years ago

“Very happy with the sofa it looks expensive, delivery went smoothly delivery men was very friendly and helpful. Love my Velvet Sofa Bed in Dark Green with Buttons - Seats 3 - Rory worth the money. Delivery took longer because of COVID.”

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Posted 5 years ago

“Delivered on time and by two friendly, helpful deliverymen. Bunk bed is as described and very substantial. Extremely satisfied with the quality for the price. As other reviewers noted for the Sky bunk bed the construction took longer than the advised time.”

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Posted 5 years ago

“Arrived early and driver and assistant very helpful.No parts broken,”

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Posted 5 years ago

“Everything from order to delivery was perfect. Highly recommended.”

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Posted 5 years ago

“Item arrived in time and was kept up to date throughout. Fair price and item matched description. Very happy”

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Posted 5 years ago

“We ordered a bench for our hallway, it arrived within 2 day’s, packaged really well. The bench it’s self was even better than the picture!”

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Posted 5 years ago

“Delivery of table and chairs was on time and i looking great Thanks”

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Posted 5 years ago

“Bought a pair of oak bedside tables. Everything I hoped they'd be. Lovely to look at and really good quality. Very impressive packaging to protect its' precious contents. Great value for money.”

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Posted 5 years ago

“Item arrived on time and pleased with my it. Communications were good when needed. Good service that's all you need.”

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Posted 5 years ago

“Fantastic communication, very quick delivery & helpful delivery drivers. Really pleased with our new, very well made bed.”

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Posted 5 years ago

“Great service and great products I am very happy with my purcheses”

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Posted 5 years ago

“The Angelica dining table is absolutely Beautiful. All came intact, wrapped really well. First time ordering from furniture 123 and will certainly be ordering again. Thank you!”

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Posted 5 years ago

“Very good price and delivery!!thank you!!!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews