Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,919 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,919 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed ny order and was initially given a date for delivery, the date was changed to two days earlier...the info stated i would get a text 30 minutes before delivery...i got a phone call instead...everything that was said in ny email was carried out 100%....my table was packed very well, and delivered on time by 2 very professional delivery men...i am very pleased and would recommend your services without hesitation. Thank you”

Furniture 123 5 star review on 4th August 2020

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Posted 4 years ago

“I bought a mirror console table and its beautiful, very good packing , good communication specially with delivery . Excellent service”

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Posted 4 years ago

“Great beds..great communication from company and updates and super delivery. Highly recommend”

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Posted 4 years ago

“Absolute beautiful bed for my daughter, she’s never been out of it since we put it up haha typical pre teen !! Amazing delivery time and the lads who delivered it were spot on 10/10 overall defo recommend and use store again.”

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Posted 4 years ago

“Great price, great delivery and very happy with my coffee table! Would definitely recommend to others.”

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Posted 4 years ago

“Love my orange settee , loved the price , loved the service and the delivery men where rearly good carnt find fault with any would strongly recommend”

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Posted 4 years ago

“This furniture was pretty easy to assemble. It looks really stylish & is extremely good quality for the price paid. I would highly recommend this lovely furniture.”

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Posted 4 years ago

“From ordering my item to delivery was spot on, i ordered my item on therd websit and less them 2 days later my item was delivered, well packed, i would differently be ordering from this company again.”

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Posted 4 years ago

“Delivered sooner than expected. A doddle to put together. Looks fabulous. Very Happy”

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Posted 4 years ago

“Quick delivery - with estimated delivery times given. The mirror I ordered was simple to put in place. Very pleased .”

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Posted 4 years ago

“Really nice chair, easy to assemble, great size, and so comfy!”

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Posted 4 years ago

“Fantastic item couldn’t believe how quickly it came too”

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Posted 4 years ago

“Very happy!!Kids sleep well and comfty!!”

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Posted 4 years ago

“Delighted with the bed and mattress and quick delivery 😁”

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Posted 4 years ago

“Excellent service, prompt delivery. Excellent value for money”

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Posted 4 years ago

“Good quality furniture, easy to assemble. Fair pricing for the quality of it all. My 6 year old son is very happy with his new furniture.”

Furniture 123 5 star review on 3rd August 2020

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Posted 4 years ago

“So pleased with our purchase a Payton Armchair. Very comfy. Efficient , fast delivery. The communication from the delivery company was excellent. Thank you.”

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Posted 4 years ago

“I ordered a large gazebo which was delivered 2 days later by a very efficient delivery company. Its 100% quality and looks exactly the same as the photo online. I would defo use this company again... Great service”

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Posted 4 years ago

“Speedy delivery. Good quality rug. Colours on website a true reflection.”

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Posted 4 years ago

“Well packed receive on time well number and l will recommend someone to buy it”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,919 reviews