Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,994 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the product was second to none and delivery was prompt. The instructions were very clear and my children love it.”

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Posted 6 years ago

“Good service, good price and quality sofa. Delivery company is good but has no tracking reference so you may not be sure when they are coming although they did come the day agreed.”

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Posted 6 years ago

“The worst customer service ever. I have now been chasing for replacements for a faulty ottoman chair for almost a week. Contacting them by the telephone is pointless as no one ever picks up- I was left holding for almost 20 minutes and hung up. Each email is met by a new person that either repeats or contradicts what the previous person has said. I would never ever order from them again nor recommend them to anyone.”

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Posted 6 years ago

“This is a fantastic fire feature for our wall looks wonderful sets off the room, easy to install, simple to operate good size & great service”

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Posted 6 years ago

“Good service, delivery and product as described.”

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Posted 6 years ago

“very happy with the sky bunk bed has e nice shelf on each bed for the kids toys tablets ect bed came on time with next day delivery”

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Posted 6 years ago

“Product was exactly as advertised. More than happy.”

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Posted 6 years ago

“Excellent product and service”

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Posted 6 years ago

“Very very happy! Was very easy to put together, even gave you the correct tools. Looks fab and we have had many complements already, only point I'd make is we order dark grey and it's more like a middle grey, definitely comes up lighter than the picture. But overall very happy.”

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Posted 6 years ago

“Speedy delivery, well packaged and friendly delivery men. Product exceeded expectations.”

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Posted 6 years ago

“The delivery service was fantastic Nothing too much trouble Always kept in contact”

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Posted 6 years ago

“Great service from start to finish. Beautifull item”

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Posted 6 years ago

“Fantastic so pleased, fast delivery Great quality”

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Posted 6 years ago

“Good product at good price.delivery was next day but delivery driver was not helpful as he refused to carry product to 2nd floor flat but left it on ground floor”

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Posted 6 years ago

“delay after delay and still no sign of order”

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Posted 6 years ago

“All very good”

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Posted 6 years ago

“Wonderful service would recommend no problem. Furniture top class.”

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Posted 6 years ago

“Very pleased with everything!”

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Posted 6 years ago

“What an amazing bunk bed! Strong solid wood which looks great in my sons bedroom. The only reason I've given it 4 out of 5 stars is a few of the screws were really tricky to get in as the threads weren't great. Only managed to get them in so far. I'm hoping it won't affect the overall use. Would definitely recommend the bed though. Great quality at a really great price.”

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Posted 6 years ago

“Really pleased with my corner sofa, delivery was fast and on time. Would purchase from this company again.”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,994 reviews