Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,985 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery never happend and i cant get through to your customer service department No happy,as we had our daughter take a day off here work to wait for the delivery”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Beautiful bed! Friendly delivery guys! On time! Perfect x”

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Posted 1 year ago

“I had to return an item - followed their processes to the letter - then was told the courier said they hadn’t collected it - well yes they did and you even said the way I said they collected and what they brought and would do was accurate - so why no refund? Disgusting!”

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Posted 1 year ago

“Excellent Service from purchasing to the delivery!”

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Posted 1 year ago

“I had a problem with a unit and they dealt with the issue and solved it quickly”

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Posted 1 year ago

“Order arrived next day, was packaged well and love the product. Quality is excellent. Am very happy with the service and the product.”

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Posted 1 year ago

“Very quick delivery , and easy to build. There was a small scuff on the front panel ,but was already built before I noticed it”

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Posted 1 year ago

“Easy to order , speedy delivery, good quality”

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Posted 1 year ago

“The delivery person was very polite and helpful”

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Posted 1 year ago

“Excellent service from ordering online to delivery. I would definitely order again from this company.”

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Posted 1 year ago

“nice products and quick delivery”

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Posted 1 year ago

“Ordered a sofa however on delivery it was damaged. Contact made with customer services and sofa was collected a week later and I have to say refund into bank was two days after collection overall the customer services was good pity the sofa was damaged”

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Posted 1 year ago

“Exceptional service, delivery was super fast and item quality was excellent. Highly recommend this online shop.”

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Posted 1 year ago

“Looking very fabulous and modern. A unique peice of console table that fits perfectly in my home.”

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Posted 1 year ago

“Very good 👍 quick pleasant”

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Posted 1 year ago

“lovely suite, fast and professional service”

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Posted 1 year ago

“Amazing service, I will be shopping again with you in the future xx”

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Posted 1 year ago

“Perfect furniture match with our existing bedroom furniture. People solved problems when had to return damaged in transit package. Polite staff willing to sort speedily. Very good service & would use again.”

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Posted 1 year ago

“Bought a bed from 123, overall is except the slat caps got some broken. The company was fulfilling its warranty promise sending me the spare caps for replacement. One star reduced as the quality control of the cap is not good, probably 1 out of 10 is broken once received.”

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Posted 1 year ago

Furniture 123 is rated 4.5 based on 5,985 reviews