Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,926 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture we ordered was great value. Superbly packed and in perfect order. Liked our purchase so much have now ordered another couple of items. Our go to in the future. Well done !!”

Helpful Report

Posted 5 years ago

“Amazing console table was well packaged and fast delivered.”

Helpful Report

Posted 5 years ago

“Excellent garden umbrella at an affordable price”

Helpful Report

Posted 5 years ago

“Very nice piece of furniture actually exceeded my expectations. Easy to put together & the result was a very stylish console table. Great colour too.”

Helpful Report

Posted 5 years ago

“Quick delivery, good price and quality. Very happy”

Helpful Report

Posted 5 years ago

“Beautiful dining table and chairs. Amazing price and fast delivery. Very happy”

Helpful Report

Posted 5 years ago

“Excellent communication and fast delivery service. Fabulous bed really impressed with build especially after reading a couple of negative reviews. Really classy well made bed.”

Helpful Report

Posted 5 years ago

“Beautiful dining table and chairs, amazing price, and super fast delivery. Very happy”

Helpful Report

Posted 5 years ago

“Came on time, delivered to front door because of pandemic restrictions by friendly efficient staff. Garden set very easy to assemble and looks smart in the garden.”

Helpful Report

Posted 5 years ago

“Great service. Considering the lock down I had no issues at all with the delivery and very happy with the quality of the items purchased.”

Helpful Report

Posted 5 years ago

“Item was sent out same day & was better quality, than picture on site. Really pleased will use them again, without hesitation.”

Helpful Report

Posted 5 years ago

“Second purchase from here, once again I'm very impressed. Item came mostly assembled which is great, really good quality and price, looks fab and exactly like as expected. Delivery was quick. Only marked down as the arms are velcroed on and not 100% sturdy but look great.”

Helpful Report

Posted 5 years ago

“Service was excellent and the bed is lovely and sturdy.”

Helpful Report

Posted 5 years ago

“Very impressed with my purchase and it came on time as promised. Super satisfied with the quality And will be ordering some more items once back in stock.”

Helpful Report

Posted 5 years ago

“Delivery was quick, tv stand was very easy to assemble. All done by myself and my goodness it looks better than pictures. There is room to hide all the cables and store some toys.”

Helpful Report

Posted 5 years ago

“Quick and reliable service, I ordered a pre assembled chest of drawers, great value and prompt delivery. The quality of the product is outstanding value for money, even though the drawers we assembled the were packaged so carefully to insure there was not damage, I would definitely recommend this store.”

Helpful Report

Posted 5 years ago

“Delivered on time.Excellent product. Easily erected.”

Helpful Report

Posted 5 years ago

“I was sent an email to say that my Order would be with me tomorrow, I waited for two days, emailed 123 and had no answer so called the courier who advised I needed to book a delivery slot but they had nothing for 4 days.. had no reason to believe that I would have to book my own delivery. The product is as you would expect, cheaply made, badly put together and overpriced.”

Helpful Report

Posted 5 years ago

“Really good quality and fast delivery 👍🏻 I’m happy with my order looks exactly the same like on the pic 👌🏾”

Helpful Report

Posted 5 years ago

“I would recommend this furniture to anyone well worth the money I love it”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,926 reviews