Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,926 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

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“Lovely product just what we wanted delivery drivers were really pleasant”

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Posted 5 years ago

“Easy ordering, great value and delivery. Brilliantly packaged and great quality.”

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Posted 5 years ago

“Excellent service and delighted with our Chesterton suite.”

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Posted 5 years ago

“Delivery was early, amazing given the COVID climate. I’m very impressed with the quality and craftsmanship. They (we bought two) fit perfectly in our bedroom. Can’t fault them”

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Posted 5 years ago

“Fab high quality product, fast delivery, would recomend and would definatly use again”

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Posted 5 years ago

“Prompt delivery and great communication. Price was reasonable compared to other online shops.”

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Posted 5 years ago

“Good fast delivery excellent phone communication and the cabin bed is strong and sturdy very pleased will be using 1 2 3 furniture again!”

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Posted 5 years ago

“Furniture beautiful ..top quality ! but confusion as to whether delivery drivers had phones .. they said they hadn’t, company said they had..We nearly missed delivery because of it. They are working on it and responded to issue.”

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Posted 5 years ago

“Quality product at a really good price and very quick delivery. Would definitely use them again.”

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Posted 5 years ago

“Ordering on line was easy, delivery was quick and they delivered when they said they would”

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Posted 5 years ago

“Delighted with my purchase. Exactly as I was expecting, delivered on time, all parts supplied and easy to assemble.”

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Posted 5 years ago

“Lovely sturdy item. fast delivery.”

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Posted 5 years ago

“My sofa bed is lovely and the delivery was quick 👍”

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Posted 5 years ago

“really good value solid piece of furniture, quick delivery , very happy with my purchase.”

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Posted 5 years ago

“Very quick efficient service, so happy with the quality of the product too! Made my lockdown 😂”

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Posted 5 years ago

“Absolutely amazing, great service, quick delivery and beautiful bed. Definitely use your company again 👍”

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Posted 5 years ago

“Very helpful with good communication would recommend Very good quality drawers.”

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Posted 5 years ago

“Amazing, so pleased, picture does not do it justice, very pleased indeed”

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Posted 5 years ago

“Excellent quality furniture, with fantastic price and no self assembly. Will definitely be the first place I look when buying furniture again.”

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Posted 5 years ago

“excellent ,delivered quickly even in these hard times,really pleased with the chairs as they match my table(which I already had ) perfectly,real value for the money”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,926 reviews