Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,962 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No idea time of delivery?. Cant get info by phone or online.. Don't know if delivery today. Its 1pm.???cant leave flat.!”

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Posted 5 years ago

“Good service, however little tracking opportunity due to being sent from 3rd party.”

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Posted 5 years ago

“Great quality, great price”

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Posted 5 years ago

“Very happy with the desk and also the service received. Delivery kept us informed all day when and where they were. Only point I would make is that the desk was not the easiest to put together and the instructions were a little difficult to follow”

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Posted 5 years ago

“I have not yet received my product ! You have sent me an e-mail asking how you did ! I can't pass comment until my product arrives ! I would appreciate update on order please. Ordering was very simple. Quite odd to get a follow up e-mail prior to product being delivered !”

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Posted 5 years ago

“Was fast delivery well pleased with item well worth the money”

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Posted 5 years ago

“thanks for continuing to delivery throw these strange times.”

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Posted 5 years ago

“Easy to assemble black gloss console table perfect for my hallway. Excellent service/delivery and will now look for a small table for a corner in my bathroom”

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Posted 5 years ago

“I took delivery of a chandelier lamp. It was very lovely apart from one glass hanger was the wrong way round and also the actual piece of wire that holds the glass that hangs doesn’t sit true to the shade metal circle. Think the product wasn’t checked properly when put together.”

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Posted 5 years ago

“Ordered my furniture 4 days ago and still haven’t received it”

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Posted 5 years ago

“Excellent quality, very pleased with the entire service. Delivered on time.”

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Posted 5 years ago

“Furniture came in boxes with all parts that were needed for the job built easily enough with easy to follow instructions very happy as the Furniture in my bedroom actually match now very reasonable price too.”

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Posted 5 years ago

“Great service delivered absolutely on time.”

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Posted 5 years ago

“Good price. Arrived on time. Easy to assemble.”

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Posted 5 years ago

“was happy with everything you did”

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Posted 5 years ago

“Brilliant fast delivery good quality easy to build furniture”

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Posted 5 years ago

“Beautiful and impressive bunkbed. Very clear instructions. The only difficult part was to screw the slats at the end due to the sheer volume of them and the awkard angle.”

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Posted 5 years ago

“Excellent service, very quick delivery considering the current situation. Bed was easy to put together. Very pleased with the bed it looks luxurious and was excellent value for money.”

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Posted 5 years ago

“excellent quality and really pleased”

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Posted 5 years ago

“Thanks,good service!!!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,962 reviews