Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,926 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery Easy to build and set up looks very lovely and spacious”

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Posted 5 years ago

“Very speedy, efficient service, particularly amazing considering we are in the midst of a pandemic.”

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Posted 5 years ago

“The table and chairs are easy to assemble good value for money”

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Posted 5 years ago

“Great service, with very quick delivery and a very good price, I am very happy with my new table 😃”

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Posted 5 years ago

“Excellent communication between yourselves and the customer regarding delivery. The delivery guys were professional and friendly. The bed was excellent value for money and overall have 1 very happy little girl.”

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Posted 5 years ago

“Very quick, 2 day delivery when everyone else couldn’t supply for weeks. Ordered a garden furniture set and a bunk bed. Both great quality and look lovely. Thank you.”

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Posted 5 years ago

“Very friendly and helpful company, keep us informed at all times of the whereabouts of our order and when we will expect it. It came very quickly and I love the quality of the item”

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Posted 5 years ago

“Great service. Furniture was very sturdy and looks great.”

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Posted 5 years ago

“Ordered Wednesday, delivered Saturday. Kept updated about order and deliver times. Delivery drivers polite and professional. Fantastic quality and easy to assemble cabin beds.”

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Posted 5 years ago

“Excellent, good quality product. Furniture delivered speedily and very well packaged.”

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Posted 5 years ago

“Ordered 3 cabin beds from Furniture123, delivery was fast and the products overall are very good quality. Very happy and will order again in the future.”

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Posted 5 years ago

“Great price and quality trundle bed, and mattresses are comfy. Took.abit longer than specified time to build, but a Male did build it. Delivery was really fast.”

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Posted 5 years ago

“Can't complain about anything great price, delivery bang on time, service was perfect easy to assemble and very sturdy! Well worth the money”

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Posted 5 years ago

“1st class service, well packaged, quick delivery, lovely oak furniture”

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Posted 5 years ago

“The bigger unit has two small dents in the drawers which is disappointing and need to be replaced. Assuming they are I will order another similar size cabinet. The bedside units are fine.”

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Posted 5 years ago

“very happy with the price. also my furnature was ordered on the day and recieved it following day, thank you”

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Posted 5 years ago

“Fast delivery 😊 Bought the Harper wardrobe and Chest of drawers. Easy to follow instructions and a good quality product for the price”

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Posted 5 years ago

“Fast service. Great funature at a really good price. Only reason I have dropped a star is because tracking information was really poor. The tracking link said that it couldn be tracked. Delivered 2 days later than stated but given covid that’s understandable. Overall fantastic quality and price.”

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Posted 5 years ago

“I would highly rate this company customer service helpful and efficient,goods are good value for money and the service of delivery was very easy to follow and delivery service was highly rated would not hesitate in using this company again”

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Posted 5 years ago

“Delivery was fast even with the pandemic . beautiful piece of furniture it’s really well made , 2 Person assemble . It was well worth the money .”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,926 reviews