Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality cabin bed. My daughter loves it. Excellent service and delivery”

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Posted 5 years ago

“Great product and amazing customer service. There was a scratch on one piece of furniture. A phone call later and a new piece was sent out to me. Really pleased. Definitely impressed”

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Posted 5 years ago

“Fabulous. Really, really pleased with the quality and superb service received. Thanku.”

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Posted 5 years ago

“Speedy efficient reliable service.right from the online Ordering.through to delivery Brilliant all round . My payton armchairs are just So beautiful.ditto my new Haven dining set. So much Value and quality”

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Posted 5 years ago

“Excellent product, excellent delivery, Exactly as in photo! Would buy from this company again!”

Furniture 123 5 star review on 3rd June 2020

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Posted 5 years ago

“Good quality - value for money and prompt delivery - table and chairs enhance the kitchen.”

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Posted 5 years ago

“Good price - good quality and prompt delivery. Very pleased. Enhances the kitchen.”

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Posted 5 years ago

“Really pleased. excellent service”

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Posted 5 years ago

“Chest of drawers came on time, great condition and was easy to put together.”

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Posted 5 years ago

“Excellent service. Polite and professional”

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Posted 5 years ago

“Really happy with the look of the sofa, quality as expected for its price. Delivery guys were also great, unwrapped the item for me and took away the packing to save me the job!!”

Furniture 123 5 star review on 2nd June 2020

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Posted 5 years ago

“Really good sturdy furniture, looks amazing, great value for money.”

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Posted 5 years ago

“Absolutely amazing!! Thank You soo soo much. Beautiful velvet bed, half the price of slmost the same one in Dreams!”

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Posted 5 years ago

“Very fast delivery. Nice quality furniture, good value for money”

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Posted 5 years ago

“Looks great. So much storage. Came sooner than expected. Would recommend.”

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Posted 5 years ago

“Easy to order -And delivery was quicker than expected. great price on a footstool - lovely colour- and easy to put together.”

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Posted 5 years ago

“Great service start to finish, 2nd time purchasing from them and I am very happy.”

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Posted 5 years ago

“First class service, product delivery perfectly wrapped and in perfect condition. The best packaging of large items I have ever seen. Definitely shop with them again. Very pleased”

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Posted 5 years ago

“Have not built yet due to covid 19 and requires two people to put together stil boxed till then”

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Posted 5 years ago

“Fast delivery. Item was as expected. Quality was as expected”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews