Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,908 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They responded to my query very quickly & helped sort my personal art print. Very happy with excellent service”

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Posted 7 years ago

“I ordered a print and would like to return due to wrong size for space. I have emailed customer service 5 times and still no response (over 7 days). Very disappointed.”

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Posted 7 years ago

“Amazing quality and great prices! I love all six paintings I got. Fast delivery too!”

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Posted 7 years ago

“Fantastic print arrived today looks perfect - service from start to finish is 5 * , item arrived so well packaged so would not get damaged - would order again from this site”

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Posted 7 years ago

“Excellent product & fast delivery. So happy with the product.....”

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Posted 7 years ago

“Item was exactly as described and arrived very quickly.”

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Posted 7 years ago

“Love all the original items. Fast delivery and good customer service.”

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Posted 7 years ago

“Quality of the prints and great CS when I received the wrong one.”

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Posted 7 years ago

“Picture came in exactly how it was on the website and quality was great for the price”

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Posted 7 years ago

“Super nice and original items also for small pockets. Quick delivery . The return could be made easier but the customer service is good.”

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Posted 7 years ago

“Great quality pictures with fast delivery, really pleased”

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Posted 7 years ago

“Great prints,good packaging,very unique prints.fab service”

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Posted 7 years ago

“Fast, free shipping and came in perfect condition.”

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Posted 7 years ago

“great service, great choice of products and good value for money.”

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Posted 7 years ago

“I love their prints and the order process is extremely easy. I keep adding things to my wishlist too!”

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Posted 7 years ago

“I ordered with Excellent Customer Service as initially my Order went wrong, the problem was rectified immediately and the order was sent in a timely manner. Great Pictures, Great Company who has given me Confidence to order again. Thank You FY”

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Posted 7 years ago

“I have ordered two prints from Fy. The first was great and nothing was wrong, so I ordered a second 28x40 framed print. The frame came damaged in multiple places and it appears the frame wasnt even put on correctly. I reached out to Fy 2 days ago via app and email and have received no response at all. This is very frustrating. I do not know if I am supposed to return it or keep the print and they will send a new frame. HELP!”

Helpful Report

Posted 7 years ago

Hi there, we're sorry your order arrived damaged! We're always happy to replace or refund damaged orders. I apologise for the delay in customer service responding - sometimes when it's busier than usual there can be a delay. Please accept our sincerest apologies for this. We've just followed up in a separate email to make sure this was resolved to your satisfaction. Best, Sabrina from Fy!

Posted 7 years ago

“Price is decent. Shipped to us quickly. Love our prints. Great quality. All in all very happy.”

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Posted 7 years ago

“Ordered 2 pictures and they arrived within a few days, very pleased with them.”

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Posted 7 years ago

“Great service, products on trend and exactly as described”

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Posted 7 years ago

Fy is rated 4.4 based on 1,908 reviews