Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,894 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of products, items arrived in super fast time. We highly recommend Fy!”

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Posted 6 years ago

“Really good quality prints. Love them! Delivery was quick too.”

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Posted 6 years ago

“So much choice, so few walls! The prints are brilliant, match any decor, theme or mood! Reasonably priced & delivered quickly. Great customer service when I’ve needed to contact them. I love Fy and recommend to my friends have had compliments on the prints I already have bought from there.”

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Posted 6 years ago

“Would recommend Fy Customer service was very good, delivery and packaging very good in spite of these difficult times”

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Posted 6 years ago

“Simple ordering process, Speedy delivery (during lockdown) great products once delivered that really brightens up our rooms. They even retrospectively added my intro discount code that I forgot to add at checkout. Very happy.”

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Posted 6 years ago

“I ordered a Frida Kahlo art print & the colours was very deep & bright. Very high quality the best I have seen.”

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Posted 6 years ago

“Easy to use website Good quality picture and very reasonably priced. Also prompt delivery”

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Posted 6 years ago

“Really disappointed 25% discount code not applied with my purchase, via my facebook . However after contacting FY customer Service they explained the links on FB sometimes break and refunded me the difference excellent service would use again”

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Posted 6 years ago

Hi there, thanks for providing your feedback. This sounds like a technical issue, and we'd be happy to resolve this for you. I will have customer support reach out to you and we hope to hear back from you soon! Best, Sabrina from Fy!

Posted 6 years ago

“Absolutely love the framed print I ordered for my home office. No issues or delay with delivery, and the condition and size are exactly what I expected.”

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Posted 6 years ago

“For the price I was disappointed the colours are nothing like they look and the picture not very good quality.”

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Posted 6 years ago

Hi there, sorry to hear you are. disappointed in the print quality! This isn't something we hear often, so I will have our team check this product to see if it's perhaps not high enough quality. In the meantime, I have reached out to you directly to resolve your issue and we look forward to hearing back from you. Best, Sabrina from Fy!

Posted 6 years ago

“I accidentally wrote the wrong house number on my order for two prints. Fy were amazingly helpful and friendly when I explained what I had done. They gave me the link to track my parcel and offered to resend my order free of charge if i had no luck in retrieving it! Luckily, I managed to get my parcel and I have framed my prints which are very good quality and look amazing in my frames! Very helpful and friendly staff. I will definitely be ordering from Fy again (they have some gorgeous stuff) and recommending to family and friends! Ps. Get the app. I have all of my favourite items saved on my app.”

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Posted 6 years ago

“Great customer service!”

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Posted 6 years ago

“The lyrics are wrong. The correct lyrics are I said a hip hop A hippie to the hippie The hip hip a hop...”

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Posted 6 years ago

Hi there, thanks for your feedback and sorry for your disappointment. I'm not seeing any requests from you to our customer support team, so I will follow up with you directly as we'd like to resolve this for you! Please be on the lookout for an email from us. Best, Sabrina from Fy!

Posted 6 years ago

“Everything about this company is incredible. I brought a framed print - quality is beautiful. Delivery was on time and arrived safely. The customer service was even better. This is a great place to buy your prints.”

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Posted 6 years ago

“The quality of the ptint is so poor. Image is not as clear as it shows on this website. It's rather blurry and I don't call it art. So dissapointed considering the price I paid.”

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Posted 6 years ago

Hi there, thanks for providing your feedback! Bad print quality isn't something we hear often - in this case I checked the image and it seems to be an intentional effect, however we're sorry this wasn't known when purchasing! I have followed up with you directly so we can resolve this for you, please let us know if we can be of any further help. Best, Sabrina from Fy!

Posted 6 years ago

“The prints are fab and really clear. I have ordered a few times now and always received great customer service. A print went missing in the post this time and a replacement was sent out promptly which I have just had from the postie.”

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Posted 6 years ago

“My prints have arrived and they are gorgeous. Fast delivery and excellent customer service too. I’m a very happy customer. Thank you!”

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Posted 6 years ago

“Quality of product is amazing, fast delivery and I needed to change an item size and they did this with no hesitation. Would highly recommend.”

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Posted 6 years ago

“I was impressed with the excellent customer service (shout-out to Juli) of walking me through the process of changing my order. Based on the quality of customer service alone, I really recommend this company. Thank you Juli!”

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Posted 6 years ago

“Great customer service and prompt response to email, quality product and very fast shipping.”

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Posted 6 years ago

Fy is rated 4.4 based on 1,894 reviews