Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,908 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, great presentation, great pricing ... it's all just ... great!”

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Posted 7 years ago

“They've got great products and the service has always been very speedy.”

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Posted 7 years ago

“Love the huge choice, images I’ve received and speed of delivery, not to mention the free delivery. I’ve already recommended fy to lots of my friends”

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Posted 7 years ago

“great product, great prices and fast deliveries - perfect”

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Posted 7 years ago

“excellent product quality and customer experience”

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Posted 7 years ago

“Mind blown! Fy shipped my custom order in a very timely fashion. When does that happen? Everything was packaged beautifully to protect my frames, and my order was correct. I highly recommend Fy! A first class company.”

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Posted 7 years ago

“Love my framed print! Great service.”

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Posted 7 years ago

“Mind-blowingly bad user experience on the website. You can only buy 1 item at a time (for some reason they think its clever to get rid of an online shopping basket - my advice is don't re-invent the wheel, there is a use and reason for it!!!). Terribly slow customer service. I contacted them multiple times via email as there was no way for me to update an incorrect address I entered. Items therefore sent to the wrong address despite my efforts to get it re-directed. 1 item is still completely missing after more than 2 weeks. A hassle to get return labels that you have to email and ask for! Lovely items but in short, if you want a hassle free shopping experience and effective customer service then AVOID!”

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Posted 7 years ago

“Bit of a con, price shown not price charged”

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Posted 7 years ago

“Very happy- just sizes aren’t standard t get frames”

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Posted 7 years ago

“The paintings are amazing, delivery was super fast and order process was very quick and easy”

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Posted 7 years ago

“Worst service ever, they made me wait for weeks to find out where my order was, then they said it was a mistake and that they will send it again after almost a month and yesterday they said the product is out of stock and that I can try to buy it next week. Totally unnacceptable!!!!”

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Posted 7 years ago

“Fy delivered my custom order in a timely manner. My boxes were professionally packaged so that my frames were protected and arrived in perfect condition. And - fun fact - the order was correct! I would highly recommend buying from Fy. Great company who values the customer experience.”

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Posted 7 years ago

“Loved my Items - Arrived Quick - Customer Service Wonderful. *** TOP QUALITY ITEM *** Recommended to family already & will but buying again my self for sure!”

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Posted 7 years ago

“Efficient ordering process and impressive delivery time.”

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Posted 7 years ago

“Excellent Customer Care”

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Posted 7 years ago

“Excellent customer service. Huge choice available. Good quality print. Would have been 5 stars if one of the prints was not quite as expected in terms of colour, though they refunded quickly and without any fuss or hassle. Will definitely shop them again.”

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Posted 7 years ago

“Great service. Very quick delivery. Excellent products.”

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Posted 7 years ago

“Great website, free postage and great customer service.”

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Posted 7 years ago

“Great prints, great price, quick delivery”

Helpful Report

Posted 7 years ago

Fy is rated 4.4 based on 1,908 reviews