Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,871 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tracking and love the option to frame or not frame and all of the sizes. Everything ships quick and in perfect condition!”

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Posted 6 years ago

“Great quality”

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Posted 6 years ago

“Fy makes creating a gallery wall so easy with the large selection of amazing prints. Everything I’ve ordered has been great quality for a great price!”

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Posted 6 years ago

“Great products, great presentation, great pricing ... it's all just ... great!”

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Posted 6 years ago

“They've got great products and the service has always been very speedy.”

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Posted 6 years ago

“Love the huge choice, images I’ve received and speed of delivery, not to mention the free delivery. I’ve already recommended fy to lots of my friends”

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Posted 6 years ago

“great product, great prices and fast deliveries - perfect”

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Posted 6 years ago

“excellent product quality and customer experience”

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Posted 6 years ago

“Mind blown! Fy shipped my custom order in a very timely fashion. When does that happen? Everything was packaged beautifully to protect my frames, and my order was correct. I highly recommend Fy! A first class company.”

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Posted 6 years ago

“Love my framed print! Great service.”

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Posted 6 years ago

“Mind-blowingly bad user experience on the website. You can only buy 1 item at a time (for some reason they think its clever to get rid of an online shopping basket - my advice is don't re-invent the wheel, there is a use and reason for it!!!). Terribly slow customer service. I contacted them multiple times via email as there was no way for me to update an incorrect address I entered. Items therefore sent to the wrong address despite my efforts to get it re-directed. 1 item is still completely missing after more than 2 weeks. A hassle to get return labels that you have to email and ask for! Lovely items but in short, if you want a hassle free shopping experience and effective customer service then AVOID!”

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Posted 6 years ago

“Bit of a con, price shown not price charged”

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Posted 6 years ago

“Very happy- just sizes aren’t standard t get frames”

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Posted 6 years ago

“The paintings are amazing, delivery was super fast and order process was very quick and easy”

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Posted 6 years ago

“Worst service ever, they made me wait for weeks to find out where my order was, then they said it was a mistake and that they will send it again after almost a month and yesterday they said the product is out of stock and that I can try to buy it next week. Totally unnacceptable!!!!”

Helpful Report

Posted 6 years ago

“Fy delivered my custom order in a timely manner. My boxes were professionally packaged so that my frames were protected and arrived in perfect condition. And - fun fact - the order was correct! I would highly recommend buying from Fy. Great company who values the customer experience.”

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Posted 6 years ago

“Loved my Items - Arrived Quick - Customer Service Wonderful. *** TOP QUALITY ITEM *** Recommended to family already & will but buying again my self for sure!”

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Posted 6 years ago

“Efficient ordering process and impressive delivery time.”

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Posted 6 years ago

“Excellent Customer Care”

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Posted 6 years ago

“Excellent customer service. Huge choice available. Good quality print. Would have been 5 stars if one of the prints was not quite as expected in terms of colour, though they refunded quickly and without any fuss or hassle. Will definitely shop them again.”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,871 reviews