Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,908 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

hello@iamfy.co

Write Your review

Tell us how Fy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the pictures, fast delivery & convenience of getting the print framed”

Helpful Report

Posted 7 years ago

“I love my prints , so perfect for my home”

Helpful Report

Posted 7 years ago

“The item took three weeks to be delivered, when delivery within 1-2 days was promised. I could forgive this given that they took on a bit much with black Friday sales. However, the print came all the way from the Netherlands when I thought it was from Berlin, which seems very unnecessary. Worst of all, the print has terrible quality. I just expected your average poster print quality, nothing fancy. But it looks like my old brother printer printed it! Won't order any prints again. On a positive note : I did like the necklace I also ordered!”

Helpful Report

Posted 7 years ago

“Great service, really quick at responding to queries, looking forward to receiving the print!”

Helpful Report

Posted 7 years ago

“So impressed with the personalised service, Caro took great care over my order and ideas and produced a design i was so happy with. So much better than i imagined and so quick! What brilliant service, fantastic communication, quality product and speedy delivery. Can’t wait to give these as a gift at Christmas. Thanks so much!”

Helpful Report

Posted 7 years ago

“Really friendly, quick and efficient service.. Can’t wait to have them delivered!”

Helpful Report

Posted 7 years ago

“Fantastic friendly service!!”

Helpful Report

Posted 7 years ago

“Looks amazing thank you 😍”

Helpful Report

Posted 7 years ago

“I was sent the wrong item. After writing to FY, I was contacted after their 24 hour promise to be told that they are waiting for a response from the seller. Over a week later, I have heard nothing. I wrote to them again almost 2 days ago and I have had no response. I have to admit, FY is a great website with great products. This was my first order and I was sure that I would order from them quite a lot. Shame they fell at the first hurdle.”

Helpful Report

Posted 7 years ago

“Caro was so helpful and took time to ensure that I was happy with the personalised print”

Helpful Report

Posted 7 years ago

“My order never arrived. I then asked for a reshipment and a tracking link, but so far nothing has been reshipped and I have also not received a refund”

Helpful Report

Posted 7 years ago

“Excellent communication. I ordered a personalised poster someone was in touch within 12 hours to arrange.”

Helpful Report

Posted 7 years ago

“The service was fantastic. Caro took all of my suggestions on board and redrafted my print so that it was spaced how I wanted it.”

Helpful Report

Posted 7 years ago

“Amazing prints from FY. Caro also did a personalised print for me. Service was second to none! So fast and friendly. My friends are loving the artwork. Well recommended”

Helpful Report

Posted 7 years ago

“I ordered two framed prints for my home. They both arrived in a timely manner and they are perfect! They add so much to my home I love them !”

Helpful Report

Posted 7 years ago

“Very precise and fair. Can’t wait to see my order.”

Helpful Report

Posted 7 years ago

“Very responsive and accommodating. Excellent service and very communicative. Thank you!”

Helpful Report

Posted 7 years ago

“I have been waiting for a missing print for 2 months. You don't even respond to my emails now. I spent iver £100 on prints. Your service is appalling!!”

Helpful Report

Posted 7 years ago

“My tube with my print arrived empty and they never responded to my email about not receiving my print. To this day I paid for a product that was never received. They failed to pack my print in the tube. NOONE RESPONDED TO MULTIPLE EMAILS. Beware”

Helpful Report

Posted 7 years ago

“Caro in customer service is excellent! She was very prompt in responding and correcting my order, even though I was the one that messed it up! Can’t wait to receive my order!”

Helpful Report

Posted 7 years ago

Fy is rated 4.4 based on 1,908 reviews