Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,886 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like how different Fy’s artwork is, based on other sellers online. Their customer service is great and I have a dozen paintings/frames in my home that I love!”

Helpful Report

Posted 6 years ago

“I really love my print. The art is incredible and I’ve been so excited to receive it. The frame Has plastic covering rather than glass. My home has tons of natural light and across a room it looks cheap and warped in the sunlight. I’m disappointed. I’m going to try to get it out of the frame but doubt it will be easy.”

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Posted 6 years ago

“wonderful prints and even better customer service!”

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Posted 6 years ago

“Quality product with awesome customer service! Will definitely order from again!”

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Posted 6 years ago

“Absolutely fantastic customer service - I couldn't ask for better when I had a query about a discount! The response was prompt and the action carried out was brilliant!!”

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Posted 6 years ago

“Not only do they have outstanding customer service and support, the uniqueness of their items is fantastic”

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Posted 6 years ago

“Great quality, excelente costumer service”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

“I ordered a canvas print and it was very pixikated and not clear . :(”

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Posted 6 years ago

“Love my art. Came beautifully and carefully wrapped. Exactly as described and love it every time I pass it!”

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Posted 6 years ago

“VERY DISAPPOINTED! I had read great reviews about Fy and decided to to order three large pieces of furniture. I have contacted the Customer Service Team on 5 occasions and they have been no help and just very passive. I have received only 2 pieces of furniture and have been told all three pieces have been delivered. I am very disappointed with the service from FY and will not be shopping with them again!”

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Posted 6 years ago

“Great, varied art and excellent customer service.”

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Posted 6 years ago

“Had an item to return and the team at fine made it so easy. Great customer service.”

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Posted 6 years ago

“This print is fantastic quality and makes me smile. I love it . So happy with it would recommend it to anyone looking for something joyful :)”

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Posted 6 years ago

“Fy have a lovely range of products and with excellent customer service! Even when an item arrived damaged they went out of their way to ensure that I was fully satisfied! I’m looking forward to ordering some more items in the near future!”

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Posted 6 years ago

“I was very disappointed with the quality of this picture. It was if it was printed on cardboard and framed. There was a big crease in the center of the photo and can't go unnoticed. Hoping I can return it and get my money back as I paid $65 for something I can't even hang. Its unfortunate because I really liked the print overall and would've fit great in my daughter's room. Not sure I would purchase from this site again if this is the quality of product.”

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Posted 6 years ago

“Excited about the product purchased, staff assisted me promptly when I had an issue with my voucher, so far very happy with service provided”

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Posted 6 years ago

“Love this site and found a perfect gift for a friend. Used a coupon and while it didn't work at checkout, customer service was super quick to refund the difference. Thanks so much!”

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Posted 6 years ago

“Phone cover didn’t fit and Fy gave me immediate refund and told me to pass on and recycle. Fantastic customer service!”

Helpful Report

Posted 6 years ago

“I had a bit of an issue with ordering and ending up ordering two of the same print by mistake. The customer service team were fantastic in rectifying and I am so happy with the print. Would definitely recommend!!”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,886 reviews